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March 2024 by Mary H.
Zero stars please.. called yesterday about the oil change coupon & they quoted me a total & scheduled me an appt for today at 2p since they were full yesterday. My bf gets there with my car at 2p for the appt & they tell him the coupon expired today & the wait is 2hr 45min even with my appt.
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February 2024 by Antonio A.
Came to align 2020 chevy silverado 1500 after another shop seemed lazy or hesitant to even try. My truck had a six inch Rough Country lift, new wheels and tires installed the day before. No issues here they took it with no appointment . Great price, fast, friendly and great work. Thanks guys
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February 2024 by Lev A.
This was a great way to spend 10 minutes and then eventually just hang up. I don't think you should bother here if they can't manage to answer a phone during the day.
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February 2024 by Bianca R.
If you care about your car at all, please go elsewhere and take your chances. These people will fuck your car up and tell you that they are too booked to fix the problem and then have the audacity to ask you to leave your vehicle overnight. I went in for a simple oil change and a coolant fluid exchange and now my car is leaking little puddles everywhere I go. Person on the phone didn't seem concerned at all, most likely use to complaints.
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February 2024 by Terry Christopher
Friendly and great customer service. Prompt repair and good price.
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February 2024 by Daryl Smith
Staff were great to work with! Had a check engine light come on with a blown head gasket. they worked with my warranty company. I got a new engine installed. they kept me informed what was going on and hit the date that they said it would be completed by. Great store!
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February 2024 by DAVID BIEVER
Stood in store for fifteen minutes and not one person acknowledged I was there. Just for a tire repair.
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January 2024 by Lisa Neal
Fast friendly and made my experience easy!
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January 2024 by EMoney 4.
Quick review. Walked in on a Sunday at 433pm. They close at 5pm. I had a nail in one of my tires. Front desk attendant asked if I can leave overnight. I said no, so bottom line, they had already accepted the last customer before close before 433 and wouldn't fix a flat tire before closing at 5. They did put some air in my tire and I drove home fine.
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January 2024 by C Zab
I was treated with kindness and respect. They listened to what I was telling them in reference to my vehicle. They inspected it right away. They physically showed me what was causing the issue. Told me what they recommended and gave me an estimate. The work was completed by the time quoted and the bill was a tad below the quote.
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January 2024 by Romain Camus
Super rude manager, very very long wait. What’s the point of making an appointment if you’re not even going to touch the car until the next day.
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January 2024 by Switch Back Image
Friendly staff!
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January 2024 by George Sellner III
Been taking our cars to Firestone on Rainbow Blvd (Arroyo location) and always been satified with the service. Everything is done smoothly and tires are checked so I dont have to worry about the cars.
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January 2024 by Madjecks2013
Had a screw in my tire and these guys patched it right up on a Sunday. Fast, friendly and affordable. Very happy with my experience there.
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December 2023 by Renee M.
Definitely understand one bad person can destroy the whole team. Appointment was made at 10am, when I arrived, the front desk guy named Vincent stated there will a 2 hours wait. Since it was just a tire repair, I did not prepare a ride. I asked if I can bring in later today. His answer is " there is no such thing " ????????! What do you mean by no such thing ? Cant you get me another appt time ! Hello ! Any customer service ? I just don't have the confidence to leave him my car. The past two experiences I had with their technicians were perfectly fine. Because of this ridiculous incident I don't think I wanna come back anymore
