-
March 2024 by Kevin Johnson
Excellent customer service and professional!!!
-
March 2024 by Tania Taijeron
Whatever you need done don't come here because they don't use new parts.We brought a Ford transit van here 2/2 for front brakes and 3/6 today they had to replace my brakes again after only driving 5k miles. Like I'm not a mechanic but I know brakes last longer than 25k if you're not ripped off.. I should of listened to Tire choice when they said you will pay less money but the work you will be coming back because they don't do it right. So do yourself a favor and just pay the extra money elsewhere.
-
March 2024 by Jaysen Kirk
Made an appointment with Frank for some follow-up he recommended. Made it for the weekend, but Frank would not be there. He said that everything would be taken care of by the weekend staff. Sunday morning rolls around, I'm running 10 mins late and am told that my appointment was cancelled and 2 other people had been put in my appointment spot. I asked if that was a normal rule to cancel after 10 mins, and I was told no. He offered to put me back on the schedule but it mean't I would have to wait after everyone else. Not sure what his name was, but he was rude and quick to raise his voice. I will not do business with this person ever again. Go to Frank, the other guys are rude and do not care about appointments over getting the next guy in.
-
February 2024 by jeff kohan
Always Awesome Service!
-
February 2024 by Ronne Sibley [Ward, Gene ES]
Yesterday on 01/30 I called this location to confirm my appointment for an oil change, and was greeted with kindness and courtesy by Joey. Upon entering the store I was also greeted and treated with the upmost kindness as well. During my interaction with Joey at the counter was a fantastic experience to say the least. He asked me how my day was going, would I like a water, and even ask me how I was feeling. That is the type of service and courtesy I encountered, and was very happy to be treated in such a wonderful manner. I was elated, given my last visit. I appreciate the stellar customer service I received yesterday.
-
February 2024 by Rilee Courtney
They are so nice and don't try to up sale you.
-
December 2023 by Jenifer Johnson
Resul, Ryan and Kayle were all amazing!!! This was the best vehicle repair experience we have had. They were knowledgeable, efficient, and kind. Thank you! We highly recommend bringing your vehicle to this location!!! Jack & Jeni
-
October 2023 by Janel Taylor (Just.Do.It!)
Superior Service at this Firestone on E Silverado Ranch Blvd! Conscientious, dedicated, fast and super-efficient Staff!!! Love bringing my Dodge Dart SXT here!!! Thanks to all of you at Firestone!
-
September 2023 by Crystal Mesina
I took my almost brand new tire to get patched because it was going flat every 2-3 weeks. The gentlemen that helped me "checked my tire" said there was a slash/tear in the tire and I needed to buy a new one. He said I have to order a new one from them. It didn't seem genuine, so I took it to Vegas Tire Shop on Boulder because they had a used one my size. The gentleman that helped me there checked my tire and said it had a small hole and he was able to patch it!!!!! How is a reputable company like Firestone still trying to take advantage of women. I mean come on.
-
August 2023 by Adrian Chitsaz
It’s kinda hit or miss on customer service, but they are open on Sundays and their alignment price is cheaper than most of the guys out there so that’s why I give 4/5 stars.
-
August 2023 by Debra Davidson
I went here to get air in my tire an Frank helped me immediately.. He is the nicest guy… Frank you deserve a raise ????Service: Tires
-
May 2023 by juan martinez
I went there and had a flat tire and only appointments the Asian man said. How do I know when my tire will go flat.. im traveling from California and went to big o tires a bought 4 brand new tires firestone lost business.
-
May 2023 by Justen Clemente
Live around the corner from these jabroni’s they refused to look at my tire to get a patch with an hour left to close. Bad service knowing a customer could leave their shop with a nail and potentially end another drivers life or myself. Will not be going back after spending 1,200 for tires previously. Went to pep boys and got it done in 20 minutes in eastern go to pep boysService: Tires
-
May 2023 by Berry Johnston
Gowayne is awesome! I needed an alignment, and everything was easy. Everyone is kind and respectful. Clean bathrooms. Mechanics explain what they did well, and they returned my car quickly. Definitely will be back because of the employees. Fair pricing.Service: Steering & suspension repair
-
May 2023 by Kenny Norfleet
Gowayne has the best service. Took care of me here twice! Had all 4 of my tires replaced however in less than a Month one went flat. Brought it back and he made sure that I correctly utilized my warranty so that I didn't have to come out of pocket again for another brand new tire. He makes sure you get the services and products that best fit your needs. Definitely deserves a Promotuin and Raise! Thank you Gowayne!Services: Tires
