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November 2023 by Karla Bee
My car looks fantastic. Everyone was efficient, knowledgeable, and friendly to work with.
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November 2023 by Chris Ingram
Entire staff are friendly and professional. They car came out beautifully finished in a timely manor. I can't be more please with the service I received there. Thank you and have acgreat day, Chris
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October 2023 by DeLyne Kirkham
If I could give 15 stars I would. What a great experience during a very challenging time. I went to 3 other companies that advertised that they worked on Subaru's. Being a woman can sometimes be a challenge when I go to auto repair shops. My first stop was the Subaru shop in Lake Havasu City. But, they diagnosed the problem, but were unable to work on the specific problem and suggested I go to Las Vegas, 153 miles away. I made an appointment in Las Vegas at a recommended location. One Subaru specialist gave me a ridiculously inflated estimate, another shop had such poor customer service that I decided I would not do business there... then after a recommendation from Subaru I went to Metropolitan Auto Body & Paint. Great customer service from the "get-go" and then an amazingly experienced technician (Martin) that fixed the problem within minutes (that had perplexed three other shops). What a blessing after a very challenging and exhausting experience. Thank you Metropolitan & Martin. You're my heroes!
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October 2023 by Ryan Walsh
Five stars!! Great service, quick delivery and friendly customer service. My car looks great thank you so much.Services: Painting
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September 2023 by Shawn Smaka
CARSTAR Metropolitan Auto Body did a phenomenal job our our repairs! Did the repairs almost 3 weeks faster than promised and work looks great!Service: Body & Trim
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August 2023 by Rudy
I came to this place because it has pretty good reviews but not enough pictures.I brought in my 1 year Ford Maverick so the paint should be in good condition. I have a fender that needed to be replaced and lower bumper.Bumper seems good and paint looked good. The fender seems good but the paint does not match towards the door its close but not close enough. When i picked it up it looked good but upon further inspection it does not.Services: Painting
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July 2023 by Jason Peters
My truck looks brand new. They kept me informed the whole time. It was done on timeService: Body & Trim
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July 2023 by Sebastian P.
I came here to get a private estimate on my damage car and never received the quote. They advised it would take 3-5 business days and never received it. And when I reached out for an update, I was told they were too busy dealing with insurance. I told the receptionist to allow me to speak to the manager but told me no management was available since it was a holiday weekend but would get them to call me back. Of course, they never did. Nor did I hear back from the receptionist providing me an update with my quote. Sadly, Derek no longer works there. Things like this NEVER fell through the cracks with him and he ALWAYS made sure the customers of this shop would be taken care in a timely manner.
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June 2023 by Carleen Grant
Car was fixed 4 weeks before expected due date and the paint and body work they did was amazing. I was shown pics of the work as they said it was a big job but they got it done. Best part is the lifetime warranty on the paint. Thanks guys if I could rate 10 stars, I would.
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June 2023 by Shirlene Companero
My car has been completely wrecked twice and i’ve always gone to CARSTAR for my repairs. They are responsive and have always updated me with the process of my car. I HOPE I do not have to get into a wreck again but if I do, I will be going to CARSTAR. Thank you for helping me?!Services: Tires
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April 2023 by Rachael Johnson
The best experience we could have had after a car accident put ours in their care. Excellent communication every step of the way.Services: Painting
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April 2023 by PJ century
You're right, I shouldn't put judgement on a place that I never been to. I was never given a chance. I would like to say that no one was rude or mistreated me in any way. Thank you I did have better luck somewhere else. I called them, they had me get the vehicle towed over, did the estimate, got it approved, did the work and it was ready for pickup in less than a week. I think they are wanting to get the work done instead of having customers wait. ***Just because my vehicle was not drivable and had to be towed in, I was told to wait 2-3 weeks and call back to see if they could take it then for an estimate. RIGHT!?!?
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April 2023 by Lissa V.
Incredible customer service, Derrick was the one who helped me. Very friendly and helpful. My car was even done before the estimated date. I definitely recommend them! My car looked like a brand new car after
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March 2023 by Stephanie Roane
I highly recommend this place. No hassles. As a woman I felt very safe and comfortable during the whole process of getting my car repaired. Everything went very smoothly like butter. Derrick is great with customer relations.Service: Body & Trim
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February 2023 by T D.
Took my Merc to Carstar for bodywork after a small fender bender. They are terriffic. They only scheduled me to bring the car in after that had the required parts in stock. This way, they helped me ensure my free rental provided by Insurance would not be wasted while I wait for parts..... thank you for considering my pocket book. Derek, Mitsury and the whole team are incredible. 5 stars are not enough!!! I'll definitely be back. Thanks
