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March 2025 by Alan you
I spent $100 on a steam card and I hoped it wasn’t a scam and my stepdad Spent $500 on the steam card the employee allowed this?
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January 2025 by Tyrion Lannister
12/26/24 around 16:00 - 17:00 ( because they took so long while we waited so patiently and this timeline is based off my latest GS transaction as I left and immediately went to my main GS , as I didn’t give this store my money) Incompetent workers , black dude with leather jacket paired up with a white dude with long hair. I only come to this location based off distance , this last visit was it, they barely have anything in stock anyways. They told me about the warranty controller policy, so I happily took my controller back, and he told me “oh they’re going to tell you the same thing” well guess what leather man , got me a brand new controller. Never coming back to your store, actually I’ll pull up when you’re on your shift to show you my brand new controller with warranty. Not only did the other GameStop (my main store) location helped me with efficiency and effortlessly, they serviced me under 10-5mins with great customer service ( the type of customer service that keeps you as a consumer coming back for more). Meanwhile white dude was incompetent and apologetic to his customers ( could be forgiven). Leather man was rude to his customers and always intervening with the white guys customers being aggressive towards them explaining the polices. At one point he told the customers “ I don’t want my company going out like that”, he had me switch lines three times like it made a difference in wait times. Avoid this store y’all or just avoid the leather man with the rubber band as a hair tie. I regret coming here especially from the other red flag visits, I should’ve known better, wasted my time being patient and spectating the scenarios and how they handled it. Was supposed to be a quick in n out experience but not here.
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January 2025 by shawn cowger
Horrible shopping experience the worker there Malcolm is slower than The Walking Dead plus extremely rude and will not give you the cleanest copy he has you get what you get you don't throw a fit attitude he has very rude!
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June 2024 by Haydn
Malcom was super helpful in helping me find some switch games, thumbs up
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June 2024 by Rhonda Komchai
I went in to exchange my grandsons headset and the young man that assisted us was nice and knowledgeable I was very impressed by the service I received. And I will definitely be back. Impressive customer service!!
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May 2024 by Guse Pereda
I went to buy a $60 Gift Card and I had no funds and because I don't have my receipt there is no return of my item or refund of my money. Very lousy and bad service, I feel scammed.
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May 2024 by Christine Contini
Memeow collectibles are not found everywhere. They are at GameStop. We go once a month for my daughter who collects them. Great selection and supply.
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May 2024 by Reinaldo Marchena
Great Service
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May 2024 by George Tilton III
Super friendly and helpful staff
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April 2024 by Xuzu B.
I've been coming here for over 3 years now, and I absolutely suck with names. Regardles, staff here has always been wonderful! There's one guy who definitely knows his stuff and has always done an amazing job at keeping us up to date on our preorders and trying new games.
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April 2024 by James Nelson
It was such bad customer service I just had to laugh. Do not go here, there are plenty of better ones to go to
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March 2024 by sam ward
Much respect to Malcolm who really helped me out today ✌️
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March 2024 by Sworly Worley
Absolutely blown away by the amazing experience provided by the associate Malcolm! We had an issue with our online preorder, and he helped remedy it wonderfully! GameStop desperately needs more staff that are as helpful as him!
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March 2024 by Jason M.
Great service from Malcolm and managed to get me Final Fantasy VII Rebirth Deluxe Edition while the other gamestops didn't have it. Don't go to the cheyenne and rainbow location because they fucked up my order. Come to the rainbow and cheyenne and Malcolm and chase will help you out.
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January 2024 by Vance Bowerman
Super rude employee, I didn't get his name but it's the black guy usually in a leather jacket. Lived next to this gamestop for years and pray he's not working eveytime I go. His blank stares and pissy attitude make the customer feel stupid, unwanted, and rushed. Ive seen him act this way towards other customers as well and based off many other reviews about him here its obviously a big problem. Horrible horrible customer service especially towards children. Please fire this guy he's done this for at least 4 years.
