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October 2023 by Kylans Mom
The Asian guy that works at this place is extremely rude and needs to be fired he is hostile and lazy he needs to be let go of asap I will not be returning because of him
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August 2023 by Steven Graves
Bought a game 55 bucks. Get home to find out it requires internet. I wanted a console game.Went back 30 minutes later. They would only give me 7 dollars store credit. Didn't stand behind their product.Why are internet and console games mixed together anyway. Shouldn't they be separate to avoid confusion and mistakes? Anyway, boycott. Never shop there again. They lost a customer.
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July 2023 by David Murphy
This is my favorite game store staff is great.
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June 2023 by Salvatore Bove
If I could give 0 stars I would. I used to manage a GameStop myself when I lived in NY and never in all my years working have I seen such terrible service and shady business practices especially at the store manager level. Stay from this store, instead go to the location on N Decatur close by and way better staff and service.
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April 2023 by Paul Harris
Good prices and still a decent buyback program. Will always look to sell used games here.
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March 2023 by Anastasia Pawloski
Staff was so helpful and explained return policies clearly!
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March 2023 by Henry VIGIL
all game stops are the samethey got that one employee that hates their job and are super rude and lazy
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March 2023 by Sloe
Great selections of console games, consoles, toys, hats, shirts, game cards, and much more. During holiday season, expect a longer checkout time (10+ minutes). Staff are really helpful and friendly.
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February 2023 by Sierra Traylor
I think the guy that helped me was Jason, he was knowledgeable and helpful! Thank you!
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January 2023 by Justin Hudson
Would not pick up the phone if their life depends on it.
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December 2022 by Walter C.
Purchased something online and the gentleman working had the rudest attitude towards everyone in front of me and myself. I wasn't aware you needed 3 forms of ID for a online pick up. He grabbed my phone and tried clicking stuff. Clearly he was in a a bad mood. Not recommended.
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October 2022 by Ryan Leavitt
We bought a game from you guys yesterday and it did not work, we tried to return it today and you will not take it back because we were not given a receipt. Ian was very rude and said this mistake was impossible. I wonder why game stop is failing? We offered to show our bank statement which shows we bought the game from you the day before but you would not even look.
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October 2022 by Ronnie Reyes
Outstanding! Helpful. Knowledgeable. Awesome sale going on!
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August 2022 by Mabël S.
I honestly don't know why this location has so low we rating but I know we all have different opinions . We had visited other locations but this one is the one we come back to . The employees are always super nice and helpful , we have nothing bad to say on this business . They have memberships for discounts and they also do trade for games . Just call and ask or go in person . They have an online website to make it easier to purchase games and stuff you might need for your consoles . I highly recommend this location , it only gets super busy when they have console or a special game release that people had waited for so long .
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August 2022 by Scott Armon
Terrible customer service at this location. Stay away.. They scam you add then treat you poorly. I'll call my credit card company and get my money back.. always use a credit card to protect yourself from these thieves
