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October 2023 by Paige Michelmore
Thank you to the team who went above and beyond fixing our van. Staff were friendly, knowledgeable and took the time to explain in detail the problems that needed fixing. We really appreciate everything! Thank you again from the couple travelling through all the way from canada :)
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October 2023 by phillip Hudgens
Honest and Great People got my oil changed fast and cheaper than other places. Happy to support this business A++Service: Oil change
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October 2023 by JESS MORALES
Great customer service by the receptionist. Super fast, great price, I will definitely be coming back here for my oil change!Service: Oil change
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September 2023 by Stephen G.
great place ..needed a oil change on new car ..easy fast ..this is the place to go to ..by el cortez casino .just a class place .thank you
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August 2023 by Lissa Townsend Rodgers
My car had overheated twice I took it to them, as I had before. The claimed to fix it, also said I needed a new water pump and timing belt and the brakes redone--$1800 to take care of all of that.Two weeks later, the car overheats after being driven for an hour. I let it cool take it back to them. Now they tell me my car overheats whenever it's driven over a certain speed and it cannot be fixed. Why they couldn't figure that out before I spent $1800, I do not know.So, I pick up car, figuring I can baby it along for a few more weeks as it has been fine until you go a certain speed. Car barely makes it 2 miles at 20 mph before overheating. So not only did they charge me $1800 for pointless repairs, it also came back in worse shape than when I dropped it off.So, you might get your car fixed, you might not....
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August 2023 by Johnnie Cooper
Bought my car in to replace starter as it was going out. Did a walk in, left car there about two hours. Receptionist was very kind and out going, the mechanic showed me the old started and dirty air filter they replaced. Cost was very reasonable .would recommend this place if anyone have any car problems. Would give it more stars if I could
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July 2023 by Bryan Vickrey
These guys are top shelf mechanics. A little pricey but who ain't. Worth it tho.
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April 2023 by J S
Very honest and nice people here. They gave me an estimate of the cost to fix my car (to my surprise, a lot less than other places) and they made sure we understand everything about what needs to be fixed and the amount of time it might take. I’d definitely recommend this place.
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April 2023 by Bill Kerr
Jesse made sure I understood the time required and gave me a likely cost breakdown when making the appointment. Written cost estimate as expected. He showed me the AC compressor leak. His supplier had the compressor so they stayed late to get me the car same day. He kept me updated and they offered me drinks. Complementary engine cleaning. Friendly employees. A+Services: Auto A/C replacement
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April 2023 by William K.
Jesse made sure I understood the time required and gave me a likely cost breakdown when making the appointment. Written cost estimate as expected. He showed me the AC compressor leak. His supplier had the compressor so they stayed late to get me the car same day. He kept me updated and they offered me drinks. Complementary engine cleaning. Friendly employees. A+
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December 2022 by Eric U.
Couldn't be happier with Genuine's service all around. Their customer service was friendly and prompt. The work they did was thorough and the information after was helpful and honest. Never once did I feel sales pressure from them. Highly recommend and trust them fully!
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December 2022 by Bernie Rodriguez
My car engine light came on getting to Vegas. I called Jessie the Owner & he took the time to help us out. It was the thermostat. He repaired it immediately & we continued our trip. He is an honest & helpful Mechanic so do not hesitate to visit Genuine Auto Repair. It gives me great peace of mind that away from home there is a place I can get help from a Honest Mechanic.Thank you Jessie & the Team.Service: Engine repair
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November 2022 by Norman Lightsey
I went with genuine auto on a recommendation from a tow truck driver taking me and my car home. I've been a little late on the car payment promises but in all honesty with their cooperation I'm able to be back on the road.
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November 2022 by Yammel Rodriguez
Best auto Sevice in Las Vegas!Straight on communication, great service, honest and reasonable prices in the overall I trust Jesse and his team 100%
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November 2022 by Andrea J.
Scammed my roommate for $130. asked for his ZELLE as payment. Luckily we are insured through the bank. we are starting the process to sue them. If you are in the downtown are do not go to this company they will likely just steal your money and leave you stranded.
