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March 2024 by Reinaldo Riumbau
My recent experience with Gerber Collision & Glass was extremely disappointing. From the moment I walked in the door, I felt ignored and neglected. The lack of professionalism and customer service was evident in every interaction I had with the staff. My appointment was scheduled for 8 am, but they were in a meeting, so I had to wait extra time (30min). During my wait, I received a call from my insurance company, so I went outside to answer my call. While on the call, someone came out of the establishment to assist me, rudely interrupting me. Despite their lack of manners, I politely asked them for a moment to finish my call. Upon returning inside, the receptionist said in an egocentric and arrogant manner that they wouldn't attend to me because I couldn't attend to them while on the phone. Not only did it not meet my expectations, but it also left me with a very negative impression. I would not recommend this company to anyone
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December 2023 by Regina OliverJackson
Excellent repair and personal experience! Got her (Lovely) done in two days!? Really; unheard of! ??????
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November 2023 by Kelsey Rowan
I don’t usually write reviews but I’m very satisfied with my car and how much work the team put into my car. Antoinette was amazing at communicating with me on updates for my car and I couldn’t be more happier. They went above and beyond for my Nissan when they didn’t have to, they fixed more than what I originally came in for. Thank you Gerber
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May 2023 by Ecel M.
Im waiting a month & 5 days for my appointment, Michael the evaluation guy very rude to us & asking no sense of questions! I have my insurance & paper works. No Ethics at all! - negative star
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April 2023 by Donna Welts
Great work and customer service. I recommend them highly!
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February 2023 by Gradaille 29
Excellent service,my car was ready ahead of scheduled!!Services: Painting
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December 2022 by Amanda Jackson
Great service! They went above and beyond!
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September 2022 by Shandra G.
Amazing customer service, quick and always takes my calls and answers any issues I have. Great company! Highly recommend
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August 2022 by Chris
I went for estimate and they didn't even acknowledge me. the guy at the counter didn't even try to help me out. No stars from me and definitely I will not recommend them ??I was forced to give a star in order to be able to post?
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July 2022 by Sandy L.
I had to take my car to get it fixed after an accident, to say the least I'm unhappy with how the repair went not completely satisfied with the work, side door panel was not properly placed I had to go back to get it "fixed" also the front side part looked like it was glued crooked, anyway I'm writing this because I had personal items and I'm missing a disabled parking permit that I had on the side door panel, I called the place and receptionist just blew me off saying it's no where to be found pretty much saying it's no longer their responsibility. If you ended using them just be mindful not to leave personal important items there because they will not be responsible
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July 2022 by Alberto Gomez
I went for estimate and they didn't even acknowledge me. the guy at the counter didn't even try to help me out. No stars from me and definitely I will not recommend them ??I was forced to give a star in order to be able to post?
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June 2022 by Isabel Sampallo De Alfaro
Great and very Professional services. Always keep well informed thru the whole progress. Very speedy repair on my vehicle. Highly satisfied.
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June 2022 by JAHNNE VAUGHN
Fixed my car and cleaned it ... I love them
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May 2022 by Mark Mills
It's never a good thing to be going to the body shop, but some how Gerber made it painless.Courteous, helpful, above n beyond, it's like these people enjoy what they are doing .?. Highly recommend if you are in an accident.
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October 2021 by Eyad S J Mashell
Waste time and money (bad experience)
