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March 2024 by J “DarkHisokaa”
If you are wanting to go in a test a couple drivers, just know the dude in the back will not allow you to swing any clubs unless you take a whole fitting session, told him I’ve been fitted by a pga member at golftec and his exact words were, “well you weren’t fitted by a member here at golf galaxy” lmaooo was hoping to walk out with a driver but instead it was a quick 3 mins in and out.
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March 2024 by hampton childres
Great experience. Staff was very helpful.
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December 2023 by Chris Renzi
This review is for a month or 2 ago when I rented a bay to work on my game. I’m a 20 HCP. Was suffering from the shanks all of a sudden so wanted to get on a simulator and find out what’s going on. While there the shanks popped their evil head up and one managed to somehow bounce around in the bay and then bounce backwards through the store. One of the workers saw the ball bouncing through the store and told the LPGA pro on site “I think that guy needs some help”. Embarrassing but welcomed. I think her name was Avis or something similar. Anyways, she came over and gave me a free lesson for about 30 minutes. She pointed out the flaw(s) in my swing that I recently developed which have been causing the shanks. No pressure to sign up for lessons from her but I ended up going back to her a couple more times for lessons. She was knowledgeable and helpful. So thanks to the guy who saw I was struggling and to the lady pro for your help. I needed it even though I would have never asked for it.
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December 2023 by Cindy Nguyen
My favorite golf store to go to in town. The entire staff is friendly, attentive, and very helpful. Highly recommend getting all your golf gear and clubs here. They even offer lessons in store!
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October 2023 by Family Outlet
Chris Lawson took care of me and my broken driver! Amazing service! 100% recommend them to anyone! They are very caring and compassionate people here! Not only did he follow through, he got me upgrades! Forever thankful Chris! Thanks you!!
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October 2023 by PHIL COLLINS
Pricing on the website, versus store pricing is inaccurate. Even when shown the website prices for the product in store, they would not price match. Offered no additional assistance for sales items. Very disappointing!
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August 2023 by Jerome M.
I walked in here prepared to drop around 3K on a new set of clubs and gear. When I walked in not one person asked if I needed help with anything. I walked around the store for about 15 minutes looking at bags, shoes, clubs, etc. Still not one person asked I needed help with anything. Which is did. I finally asked someone at the back to help with a fitting and was told I needed to set an appointment. There were NO customers in the store. They didn't close for an hour and a half. I asked what it took to set an appointment. I got no answer. No appointment was set up. I was just given excuses as to why they couldn't help me. It was the worst example of customer service I've had in a LONG time. Nobody -NOBODY- in this store offered to help with anything. They all acted as if they were too bothered to help with anything. I bought a golf bag that I wanted and left. They lost around $2,700 in additional money I was going to spend because everyone was too busy chatting amongst themselves than to offer me any kind of help. It's very simple, I'll just take my business elsewhere. Easy solution.
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August 2023 by Matthew B Beare
Nice store. Friendly and helpful staff. Thank you
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August 2023 by Karla S
Smaller than other Golf Galaxy locations that I have been to which shows in the selection. Wide range of sizes and still found a great top and skirt.The checkout clerk was really friendly when greeting us and checking out.The primary reason for the 2 star review was due to zero customer service on the floor.It may have been our fault going close to closing but the manager informed us they shut down the registers prior to the posted closing time because he wants to be walking out the door at closing time.Just felt rushed and will be shopping at PGA Superstore (right down the street and open later) or online in the future.
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August 2023 by Steve Shaneman
Outstanding operation! Highly professional & friendly employees. Was able to find what I was looking for, a long & wide putter grip, and get it installed immediately. Luckily, I was there when they opened. :)
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July 2023 by David D.
The staff is the worst, might as well be helping myself. They don't care about anyone or anything you might ask. Go to a different golf galaxy.
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July 2023 by Jerry K.
Maybe it's just me. I have a GG near my home. It's convenient and easy to get to. Yesterday, though, was enough. Granted they're understaffed and irritable, but rude is not acceptable. I went in with the purpose of buying a couple of clubs. They employee overseeing the hitting bay and fitting area was an absolute jerk. Despite his attitude and arrogance, and without his help, I purchased the clubs I wanted. However, it will be a while before I go back in. As a customer, I don't think I should made to feel like they are doing me a favor. If they don't like working there....change jobs. Enough.
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June 2023 by Robert S.
Have ateempted to redeem rewards points from The Blood Connection, 3 times, and cannot do so on the golf galaxy website. Do not do business with this company, They are untheical.
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May 2023 by Gina Grice
Chris re shafted my husband's club, he was friendly,knowledgeable, and got it done in a timely manner since we were there from out of town, great customer service
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April 2023 by Ann Mitchell
Horrible experience! Kamden deserves to be fired after what he did to me!
