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March 2025 by Lily Ulloa
Called this location to see if they had a wheelchair for sale cause I'm paralyzed. Whoever answered the phone, when I asked houw are you this afternoon? She completely ignored me and demanded how can I help you? Never have I experienced someone at rude when they answered the phone as her. After asking if there was a wheelchair there her response was idk You have to come in and check. Ahhh... I'm paralyzed I can't just walk all over the place especially in a big location as them.
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January 2025 by Junior Hernandez
Bad service, this afternoon I was going out to buy clothes with my wife and during the first hour everything was fine, after having some clothes to try on, we went to the dressing rooms and it turns out that a very unfriendly worker tells us that the dressing rooms are closed and put some carts full of clothes to cover the entrance to the dressing rooms, it was 6 in the afternoon how is that possible, a clothing store must have the dressing rooms available, it was not even close to closing the store, let alone closing the dressing rooms at 6 in the afternoon, this is regrettable, then they say that why do they close the stores, because of things like this many people stop visiting these stores and that is when the stores disappear, online stores offer a better service which makes stores like this disappear
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December 2024 by Vasile Costin
Horrible things where dirty unorganized by far one of the worst goodwill visited
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November 2024 by George W Brooks III
Sadly, my wife went into Goodwill Oct 17th to purchase some items and was watched from beginning to end by a black female manager, is that normal operating procedures, to racial profile someone of your own skin tone or is this what society has come to? It’s sad being a military veteran for so many years and getting treated they way we are sometimes treated after serving a country that once respected us for our services.
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November 2024 by Kyle Craig
I would respect this evil corporation more if they simply changed their name to "Greedwill" instead of "Goodwill." There is far more greed occurring here than good. It's downright laughable at how high they price their items. Its embarrassing. I'm embarrassed for them.
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November 2024 by Heather Aaron
I’m an avid thrifter. I’m usually in one of 3 Goodwill’s twice a week. (Flamingo, Alta/Rainbow or the W Sahara location) I’ve seen employees & management come and go. I’ve even become “friends” with some of the staff and am recognized as a “regular” upon entering the store. I mean, I generally spend anywhere between 2-4 hours shopping inside.
I went to the W Sahara location a couple weeks ago and had the absolute worst experience with the new manager. I don’t know if she had me mistaken for someone else or what. I was trying on a bunch of clothes, only 6 items are allowed inside the dressing room at a time. I parked my cart outside the door and would switch out items after trying them on. I’d leave the last “outfit” on, open the door and exchange items from my cart to try on. (My regular clothes were a pain to get on/off and didn’t see the point of getting dressed only to get undressed again to finish trying stuff on) Next thing I know someone is banging on the door like they had a search warrant.
Me: “um, someone is in here”
Manager (or employee): “yeah, I know. That’s the problem!”
Me: “huh? What?”
I zip up the pants I’m trying on, cover up the best I can and open the door.
Me: “what’s the problem?”
Her: “only 6 items at a time!!!”
Me: “I’m switching stuff from my cart as I go?!?”
Her: “how many you got??”
I swing open the door and start counting. I had 8. I didn’t count the 2 that I kept on while exchanging from my cart. My bad.
Then she starts counting “9,10,11..”
Me: “Those are the clothes I wore in, they’re my clothes!”
Me: “What’s going on?! Do you think I’m stealing or something?”
Her: “Well, you do have more than 6 items”
I closed the door and got dressed.
Now I’m pissed. Where in tf am I putting these items?! I’m wearing tight yoga pants, a tank top and my purse is smaller than a square lunchbox that barely fits my wallet, keys, etc. I couldn’t zip it up let alone stuff anything in it.
I exit the dressing room and hear her behind the counter at the front of the store laughing and loudly says, ‘Yeah, I think ‘you’re stealing!’ to her coworkers. They all laugh and now all eyes are on me. I left the store. I was so humiliated but I did nothing wrong. I had 2 extra items in the fitting room by mistake.
I usually spend on average about $100-$200 depending on what I’m looking for or what they have. I shop for myself, family members, local charities and some items I sell online.
I will not shop where I’m being watched or accused of shoplifting.
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October 2024 by jacqueline chitamin
I came in to get a suit jacket for an interview and all of their work attire is 30$!!! Who is pricing these things??? They need to be replaced. Seriously
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September 2024 by Joaquin Nava
I brought a question to the attention of Ashlyn and my oh my what a treat! She answered my question and was extremely accommodating! A lovely Labor Day shopping experience for certain!
I’d share my thoughts on the previous management but from my understanding, she’s no longer here! 😅
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September 2024 by Jose Villegas
My experience was terrible. I felt I was being followed and watched like I was going to steal something I was just there to pass the time
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September 2024 by Jessica Rice-Estrada
Very clean and the Gentleman who cashed me out was such a sweetheart ❤️ will be back in future
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September 2024 by me me
The African-American woman with the braids on the p.m. shift is extremely ignorant and rude. She immediately accused my husband of swapping his clothes in plain sight. She quickly realized she was wrong. She threw shoes across the front register at the poor girl that was trying to check us out. We finally left without making a purchase. I do not recommend this store.
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August 2024 by Cally Elliott
Very clean and the employees are friendly and helpful
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June 2024 by Mr Gonzales
,this is my "purse" my backpack has my wallet my phone n other things I never leave it up front... just like A GIRL wouldn't leave her purse upfront, why should I ..
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June 2024 by carlos padilla
Amazing staff helpful and friendly would go back again encourage the community to come by donate or purchase
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June 2024 by Lyanne Silva
Full of transients stinking up the place and talking nonsense staff is aggressive and disrespectful to other merchants' space and zero regards for bystanders safety as far as I could tell they assume everyone is there to steal. Dressing room Smelled like feces and on top of that they have a super small selection of items. Very unorganized and messy. Truly disappointed.
