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February 2024 by Jake R
First off I went to order a Chicken Philly and they Said they’re out of onions I have a Philly with no onions. Then I said all right well, can you get me green peppers on it instead of onions since you’re out she said OK then then when I got my order and went down to sit down, the green peppers were not on there and I paid for them then I ordered a drink. They didn’t have any ice so they had to tell the customers the are out of ice Then I had to argue with the lady telling her I ordered fries, and she said I didn’t just terrible service
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December 2023 by Randall Case
I ordered a philly sandwich that didn't have onions or green peppers. So I got a sandwich with cheese spread and some shaved meat. Fries good. No coke in the machine. Go somewhere else.
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November 2023 by Lori
First of all they didn't open on time. The location is gates 17 thru 23. at the Las Vegas Airport.Your workers are very rude when asking when they were opening. 8:30 am and still waiting.
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November 2023 by Chelsea Simpson
This is actually for the location at gate A. They're fricken horrible. Out of ingredients for the king fries so I got cheese fries. They literally just threw the fries in the bag under the sandwich with containers of cheese sauce tossed inside. I don't want to $5 fries squished in the bottom of a nasty bag. They asked me if I wanted the cheese on the side and I said yes. What would they have done if I had said no??? Dump the cheese in the bottom of the bag??? My husband had to stop me from going back and asking for my money back. I hate this airport.
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September 2023 by Michael Christian
An okay cheese steak. Cheese sauce is an option which I appreciate. The sandwich was small and the price was big but that's pretty much par for the course at an airport. Make sure to inquire about peppers and mushrooms because the teller isn't likely to ask and I think it would've made my sandwich better.
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August 2023 by Dana Schroeder
I ordered a sandwich with mushrooms and no peppers. I got peppers and no mushrooms. I noticed it on my receipt before they made it and told them but it was still wrong. I took it back and they made me wait for about 5 people before they fixed it and the lady was very rude that finally made it. All for a sandwich was nothing to write home about.
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June 2023 by Douglas Christine
The staff is incredibly rude for no reason. I tried to order but they were only serving breakfast and had none of the breakfast items available. When I asked what I could get she just said "NEEEXT"
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June 2023 by Justin Head
This was not good. The sandwich is super small for the money, and the fries were lukewarm. Meat was seasoned good and the cheese was good, but it’s just so little for the money.
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June 2023 by Alexandra Cabezas
I was online waiting for my turn when I heard the cashier telling a man ahead of me , he can order a combo meal with a small bottle of water instead of a cup of soda. When I was ordering I have a small bottle of water in my hand and I said I want a combo with the bottle of water, omg the woman got so mad very very rude told me I already scanned the bottle of water and you said you want a combo I said yes but you did not hear what I said, she said I can’t cancel the water, then another rude female came up and told we can do the combo with a small water but we can’t cancel, they want me to pay $ 3 for water plus a combo ( unbelievable ) the first woman shake her head many times because she is too lazy and didn’t want to cancel a bottle of water. They never said it’s ok not a problem or thank you for your order or greeting from the start . I have no idea why these restaurants keep that kind of employees that hate people hare tí work, they should stay home forever. Nasty employees .
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June 2023 by lo la
I wish 0 stars was an option. One doesn't go here expecting 5 stars overall. But the lady working the grill berating the girl at the register and the customers is disgusting. I feel terrible for the people working with her. Of course the food was awful.
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May 2023 by Nikki Francis
Honestly, the only reason I grabbed a bite here is that it’s at the far west end of terminal B and literally one of only 2 food options. I did not choose wisely.I love a good Philly and have never thrown one away - until now. The cashier was not the most pleasant. the meat was really dry and it was microscopic. $12 bucks and shorter than the length of my hand. Where’s Jersey Mikes when tryouts need them. Strike two. Hard pass. Wont repeat.#philly #cheesesteak #justsayno
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May 2023 by Kim E in Aspen
Not that great - skip it - you’re welcome. They were out of onions & charged us for peppers instead of subbing for free. ? Small, dry sandwich with hardly any cheese. If anything, get fries only. Zombie unfriendly service.
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May 2023 by Nancy Piche
LAS VEGAS AIRPORT A20 gate location.This place has no business at the Las Vegas airport. This is without a doubt the most unprofessional, chaotic and unprepared establishment I have ever encountered. The manager was nasty to customers because she didn’t want us here. Was trying to get rid of people and screaming “no cash, card only”, then rolled her eyes when we all stayed in line. Was just flat out rude and nasty like “ how dare you be here at this business“?The ice machine wasn’t working and they were aware of it but said it wasn’t their problem, the soda was out, cheese sauce was out. Just an entire disaster all the way around. If anyone in Las Vegas airport management sees this you need to come check this out for yourself. Fire the manager and get rid of this place! What a joke. Any other business would jump at the opportunity to have a location like the one at A20 gate area. They’re the only place to eat!!
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April 2023 by Peaches Dupree
This lady was so rude, she act like she couldn't make the order special, all I asked for that my fries was well done. She started yelling at me and talking really crazy for no reason. Saying get your money back, we are so busy. I asked for well done fries with meat and onions. She needed to take that up with the cashier that took the order. Her manger was remaking the order but the stupid lady kept talking crazy. Ohhh no baby you will not talk crazy to me or some food. Very rude and unprofessional. she said that she couldn't hear me... well ask me to come up to the window, duh!!!!!!! The manger didn't tell her to stop being rude. Causing a sean. Please do not go here. I think she was rude to me because the color of my skin. WOW. Her customer service is very poor. If you don't like your job then go work somewhere else. I was forced to get my money back.
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April 2023 by Debbie Moss
The”hostess “ working the register was pretty hateful. The lady in front wanted brunch, but they were only serving lunch. She said she’d have to check with her husband about what he wanted.the hostess left us all standing in line while the woman went to other side of airport to get order from husband. I asked if she could take someone else’s order. She said no. She had already put their drink order in. I said can’t you delete it? Again she told us waiting in line, “no.” She then said “ there are other places to eat, they are all serving lunch.” She also messed up the money , had to call help. When I got to drink machine, I told the woman their Coke Zero was out. She said “ choose something else.”Food was ok, service not so much
