-
March 2024 by Junnior Aguilera
Not sure how the employees are treated in this place but just by the way they all treat people you can tell they are not happy with their job, I interact with 3 different employees and all of them were disrespectful, my cashier was throwing the items right in front of my face, I’m not even want to complain at the store, pretty sure management it’s the same other wise employees wouldn’t be so disrespectful.
-
January 2024 by LV LADY
Such nice clothes and accessories, its unfortunate the store staff isn't. They represent the brand when they are there. Be courteous and helpful, you don't even have to smile but drop the death stare. Issue was sale signs were placed within a couple of feet of items that were not on sale. Should have been an easy fix but when questioned on what the price was or rung up at, was ignored, girl at register stated when she shops she reads signs, however she couldn't even verify what was rung up right in front of her. It's not rocket science, simple customer service, just apologize for any confusion verify the prices, take the money, say thank you. Then later discovered there is an item you said was on sale and rung up with the discount, did not.
-
January 2024 by Joaquin cedeno
Very bad attitude from the employees, we didn't like how they treated us since they didn't let us use the locker rooms as a family! Very bad policy and bad way of serving their customers, this was at the Guess de Premium, North Las Vegas outlet and in fact, we went to the south and a phenomenal deal!
-
January 2024 by Olivia Woolbright
Do not shop here. Management is super rude and only care about the products sold not the customer or employees.
-
December 2023 by Mario Caro
Nice staff
-
October 2023 by Silvia Birkholz
Bought a great dress
-
October 2023 by Samprity Hazra
I went to the guess factory outletsIt has pretty amazing bags and clothing collecting. The clothing collection for men's is not very good. I think they should also keep perfume tester samples for customers. The team was pretty amazing helped me out for any queries
-
October 2023 by Joseph Tavares
Great Staff, awesome shopping experience...
-
April 2023 by jay victor
Cool youth oriented clothing, with T Shirts being especially good value. Sizes seem to vary a lot.
-
February 2023 by Denis A.
Terrible experience. Young girls by the front desk were condescending to my wife and 6 year old on the evening of 1/28/2023 when checking out. We walked in 45 mins (7:15pm) before closing time and were almost yelled at about every 10 mins that the store was about to close.Not a very professional Outlook by Guess after spending +$300
-
February 2023 by Denisea Ward
David is very disrespectful and very rude. He banged on my door when I was trying on my clothes stating that another sales associate accused me of taking a bag full of clothes into the dressing room when I opened the door because he would not leave he seen that there was no bag. In fact all I had was six items, instead of apologizing, he threaten to call security on me. I still purchase every item because I was not allowed to try them on comfortably. Guess is my favorite store and now I would never shop here again because of the way David treated me.
-
December 2022 by Kiki C
2 days ago I went in there looking for a Christmas gift and Julio was so kind and gave me full attention and really helped me find the right clothing. He was patient with me after I had him all over the store . I truly appreciate his assistance and I want to say that he has the most amazing customer service! It's crazy because when I walked in I was actually chasing down someone (Manager) that was actually standing in front of me who blatantly ignored me and kept on walking . Once I got to the register the girl needed some assistance and she caught the manager and she straight up told me that she had things to do as if I was nobody. I was upset at first but I'm glad that she kept going because Julio is amazing and he helped me and I just thought I hadn't had that type of service in a long time and I just wanted everyone to know if you're going to that store get Julio cuz he will be able and ready to assist you with a smile on his face.
-
August 2022 by Nataly Benites Portocarrero
Everyone is nice and willing to help, they have good prices compared to the online store.
-
August 2022 by Aaron campbell
Not a great selection of men's clothing.
-
August 2022 by Crystal Rojas
I'm going to give this 5stars based on the staff. I was not only helped bu an employee while looking around, but the cashier was super friendly, patient and knowledgeable also. I got what I was looking for and that was the end goal. I would personally better organize the pants because it took a good 40ish minutes to find the size I was looking for but all in all a nice store with exceptional customer service.
