Harmon Retail Corner offers an experience focused on great desserts, shakes, and over-the-top presentations for birthdays and special events. Reviews note great customer service and fabulous, yummy food from some exceptional staff. However, other visitors found the service disappointing, the facility rundown and tired, and the food mediocre. The establishment can be short-staffed. While some find it overrated, others thoroughly enjoy the great drinks, music, and memory-making desserts, ensuring it remains a memorable stop.
Service was terrible. They had my family waiting for 1 hour and 30 mins at the table before serving us the food. Kids were crying due to be hungry. My daughters food never came.
February 2026
The service was aweful. Waitress blamed on 1) having a celebrity show up to eat, and 2) that she didnt normally work the day shift, and 3) that they were shorthanded. They literally brought our appetizer order after iur meal, which we waited like 45 mins at least to arrive.
December 2025
Very great customer service. I had a wonderful night for my birthday last night. Great food great drinks great presentation and great music as well. I give sugar factory a 10 out of 10.