Harry Winston at The Shops at Crystals provides a magical and luxurious shopping experience with exquisite jewelry designs that are creative, elegant, and breathtaking. The store is renowned for its exceptional customer service and helpful sales team. Staff members are welcoming, warm, passionate, and go above and beyond, assisting with inquiries and consolidating pieces from other locations for client convenience. The Vegas location boasts a great selection of jewelry. The environment feels exclusive and secure, with tight safety measures that reassure clients about their valuable investments. While the service is generally excellent and unforgettable, creating a sense of whimsy and luxury, there can be inconsistencies in sales approaches. The experience is often treasured, leading customers to leave with cherished heirloom pieces. Overall, it is a place for a magical shopping experience and for finding exquisite jewelry that stands the test of time.
Hebe Wang is a great!She helped me to search around all the Double Halo and The One and moved the inventory From New York to Vegas.My wife is very pleased for what she did.
November 2023
Excellent customer service. Made inquiries on several pieces and the team helped consolidate the pieces at one location for me to look at more easily. Vegas locations have great selection and helpful sales team.
March 2017
Alex is amazing and professional. She has been helping us with all requests and even work on the off days for us to make sure our requests met. We had our wedding bands there. I can't believe she spent two hours to make sure we chose the ones for us.
