Hearth & Home Specialties, Inc. is a reliable and caring business that provides quality fireplace services and accessories. Customers appreciate their persistence and commitment to honoring their purchases, even when issues arise. One customer praised the company for its excellent service, noting that their service technician, David, visited often and did a fantastic job. The ease of installing and removing the screen for the ventless fireplace was highlighted as a major plus, making the entire process simple and stress-free. The showroom offers a variety of products, including fireplaces, accessories, mirrors, shower enclosures, and storefront options. Knowledgeable sales staff are available to assist customers in choosing the right products. The company’s team is known for going above and beyond; one customer shared how the sales manager arrived at their home to perform a temporary repair on a cracked fireplace valve. The manager not only sealed the crack but also cleaned and restored the fireplace, even replacing logs and painting, all without charging. This act of kindness left a lasting impression and exemplifies the company's caring attitude. Additionally, Hearth & Home Specialties, Inc. efficiently fixed a gas fireplace that was shutting off randomly at a reasonable price. Overall, the company is highly recommended for their quality work, dedication, and heartfelt customer service.
Mauricio visited my home to fix an issue with my fireplace and provided clear, practical guidance on how to resolve it. He is knowledgeable and professional. Because of his exceptional service, I will continue to use this H&H. I highly recommend their team!!
June 2025
Don was so helpful and knowledgeable. The company Installed my shower glass really fast. It's PREFECT!! I LOVE it!!! Thank you!!!
June 2025
Thank you Lee for your help! Very friendly and was able to quote me for a new shower that my mother needs. Made the process easy and looks like shes going to get it!!!
