H&M offers a wide selection of clothes for kids at great prices, making it a popular choice for families. Customers have noted excellent online shopping experiences, with smooth transactions from purchase to delivery. However, in-store experiences can vary; some shoppers find the stores unorganized and poorly stocked, particularly in smaller sizes. Customer service has received mixed reviews, with some praising helpful staff while others experienced inconvenience during exchanges due to a lack of assistance. Additionally, the return policy has been seen as a drawback for those without receipts. Overall, H&M provides a mix of positive shopping experiences and areas for improvement.
