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February 2024 by Z A
Good job
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February 2024 by Cynthia DeSantis
Just wanted to let management know a lady at self check out was extremely rude to us when asking a simple question. Didn’t even let my husband complete his sentence before she cut him off with attitude. We were simply asking where we could pick up the items because we had to come back for them. Her name I believe was Denise and she was at the pecos location at 10:15 am at self check out
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February 2024 by Ana Cunningham
I love HD! Great selection of tools, lots of parking availability, great customer service! I would highly recommend it
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February 2024 by Richard leavitt
Jill is so amazing at always helping me find the parts in need and willing to go above and beyond to get the tools and material needed!
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January 2024 by Elizabeth Myers
The manager of building supplies helped me with the list my boss gave me. Rock was his name.
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December 2023 by Not D.
Karen is extremely helpful, competent, and professional. I really appreciate everything shes done for me over the past months and will continue to go to her whenever i need something done, and something done right. She always is willing to help and knows how. This will be the only home depot I visit from now on lol
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December 2023 by Kemo
If you go in to purchase any appliances or rugs the employees will try everything to not help you, they see you coming and take off. It took 3 calls and 4 visits to get zero help (come back tomorrow). I had to call the manager and Home Depot HQ to get help with a rug. The employees want the paycheck not the customers, very lazy.
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December 2023 by Marlon Biscoe
Friendly staff.They help track an item at a different location so they could hold it for us while we drove there.
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November 2023 by Karyn G.
DO NOT BUY HOME DEPOT GIFT CARDS!!!! The employees are either STEALING or they are SCAMMING people!!! My friend bought me a gift card for $40 for my birthday on November 4th from this location in Pecos and gave it to me the very same day. I went to use it at the Sunset Rd location. I scratched off the back and entered the PIN number at the register and it had a zero balance. The unhelpful cashier at the location on Marks said well it's not our fault, nothing we can do. Disgusting.
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November 2023 by Nidal AkkeLah
As usual friendly staff, and great prices on the weekend.The parking lot must be organized and must have security during the holidays.
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November 2023 by Tony Totero
Lack of customer service makes shopping at Home Depot frustrating. Idk if associates are more focused on shoplifters or personal conversations but neither will benefit business.
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November 2023 by Adrian S.
I go to Homedepot on a weekly basis but this by far is the rudest location I have seen in Vegas. The lumber saw at the serene Homesepot is broken so I drove to Pecos to ask for help to get a simple few cuts. I go to the lumber section to find "Mike" and ask him to please help me since my typical sight is down temporarily. He didn't even greet me and first words out of his mouth were "we don't cut outside wood here". My homedepot receipt said otherwise... I attempted to explain the situation but he wasn't paying attention or cared. He spent an entire 45 seconds with me and left me at the station without any further assistance. He clearly went to assist another customer that was not of color like me. I wouldn't recommend this location to anyone for lumber. Bottom of the barrel service.
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September 2023 by Sarah Hamilton
The workers really are not into helping you. I asked a few different people. No one really took the time to help me. I ended up walking out with nothing and going to lowe's a few minutes away from here and got excellent customer service. And people who loved working at Lowe's.
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September 2023 by jess sal
buyer beware! Make sure you keep your receipts! I went to return 2 plants that died and have a guarantee. Well I bought them on my pro account and paid with a credit card. So I took the plants to jamie at the return desk and they asked for my receipts and I said they are on my pro account I put in number and nothing came up. I gave them my credit card and nothing showed. They looked at me like I was a thief that really made me feel bad.so I went home and searched through my hundred plus receipts and found it. Iwent back to store and did the same procedure and still nothing. Now they really looked at me crazy so I whipped out the receipts and guess what was on the receipts 1. the pro account 2. the creditcard which I provided the 1st time I was there now I had the proof and the look dumbfounded! I had them call the managerAaron and his explaination was that their computer system was not reliable and p.o.sdidn't apologize just pretty much didn't care. So don't be tricked keep all your receipts or else you could be a victim of home depots p.o.s computer systems per Aaron the store manager !
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September 2023 by Chris Walker
I went to go get Coco Coir to make some potting soil... they advertised online. No Coir..? Employee said something about online order and then pickup at store. Uggg I need it now, not 3 or 4 days from now.
