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November 2023 by Antonia Martinez-Rolando
I feel so bad for forgetting names but I’m pretty sure I worked with a Tye/Kai(?) and a Lexis? I’m bad with names!! But both of them were super kind and laid back. They helped me and talked to me but I didn’t feel hounded like a lot of stores do these days. Lexis(??) was helpful about finding ways to ship a product out to me since I was only visiting and that was cool instead of telling me to forget it! Also nice and tidy!! I know that’s hard when you got so much product!
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November 2023 by Dustin
Stopped by here on the way to a concert and the staff was extremely helpful in trying to find certain shirts and seeing if they had different sizes. Thank you very much!
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August 2023 by Bente Moonhunter
This is a good store for alternative fashion and I was happy I could go there. I did notice however that the T-shirt department was poorly stocked, so in the end I only bought 1 shirt. The service was excellent tho.
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July 2023 by vVal
This was my first time at fashion show mall and I swear this has been the silliest experience ever at this very hot topic. I had to repeat myself so many times to this employee ? But it was totally my fault, I forgot my old phone number that I used for hot topic. Service was great tho. The cashier(Ajax, he has really cool hair and piercings) was so nice when he tried helping me out in signing me up after I told him I forgot my old number?? Uh ok anyways give Ajax a promotion he was such a cutie ?
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July 2023 by Jo Chandler
Usual customer, I go there for their huge sale section and I never leave with something in my hand. Service is always great.
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June 2023 by Annemargaret Miller
This is a great location inside fashion show mall. They had a ton of clothes and the staff were all kind.
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April 2023 by Gary Mickalson
Friendly service but when you sell clothes please take the security tags off of the clothing. Unfortunately, we didn’t find it until we got home and I completely ruined my daughters shirt trying to get it off. Hot Topic in the fashion show mall.
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February 2023 by Shauna McQueen-Smith
I did a survey but the service was so superb I wanted to leave a googlw review, too! ASH and TYLER were SUPER nice and VERY helpful! They helped me find exactly what I was looking for and the sizes I needed. Those two are GREAT! Give them raises/promotions they deserve it! Hot Topic will always be the goat for edgy merch.
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August 2022 by Boris Nad
Crowded but with lots of cool stuff
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August 2022 by Sarah Love (Izzy)
Little of everything. I miss when they had boots in store though
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June 2022 by hazbin 00
i swear ya emo freaks ? anyway i like this store but i hate the furry section
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March 2022 by Mariah Wilson
Had not been to this specific location in 4 months after my daughter asked an older lady that worked there if they were hiring because she wanted to work there and she said “no, we’re not.” My daughter asked another person in the store and that employee said “yes, we’re always hiring for the holidays” and jotted down her information in a binder and she showed my daughter what to do. I had to go back in the store and ask the older lady - who apparently turned out to be a manager- why she had told my daughter no the first time when there was a sign on their registers and another employee confirmed that they were in fact hiring. She didn’t know what to say and just stuttered trying to find an excuse. I didn’t let my daughter apply because I got a bad vibe from the store.When we went to go spend our January hot cash I was shocked to see the store decline. Most untrained staff I’ve ever encountered at a hot topic store. The store was somewhat messy and I had to physically track down employees to see who could help us get things from the walls. They seemed really bothered to check for things in their system and just say “we don’t have it here” when previously it would be the first thing they would do. When I finally tracked down an employee who somewhat cared to be there, I inquired about old employees and when they work so I could come back when they were in the store so we could actually get help finding everything we needed, the associate helping me -who I will not name because I don’t want them to get fired- told me that they had left because apparently there was some sort of racism drama going on in the store caused by the older lady that had lied and turned away my daughter.Normally I don’t stick my nose in for anyone unless I was there to see it, but I had a bad experience at this store with this specific lady. This employee didn’t know that before telling me. This employee also confirmed that they were always understaffed. This is the first time I’ve ever seen this happen at a hot topic location. I don’t know if this was this employee’s way of crying for help, but I think someone should look into this.Bring back your old employees, or do a better job at training the ones you currently have. Also to the girl and short gentleman who used to work there who saw what happened the first time and apologized for the older woman, thank you.For good service just stick to hot topic meadows mall.Updated 2/18/22 the staff has since been friendly and we were able to find everything we needed. The store was still a bit unorganized but that’s okay.
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January 2022 by McKenna Buggie
We went to go buy my shoes they said they didnt carry them in store but had them online we bought them they said they would be shipped before christmas and then they werent never came and they never gave us our money back 64.90$ wasted
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November 2021 by Nagito Komeda
I love shopping here my emo self loves this place I want more merch of danganronpa please ?
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September 2021 by Alex Polly Umanah
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