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April 2023 by Sarina A.
This location is horrible, First I had an appointment on Tuesday the 18 of April 2023 with Tess which I found out that she is a manager. When I got there, I was told that she is not there that she is at another location and if I want i can wait for someone else. Tons of people there and I was asked to wait because the person is not there. I left and I did it in my house. But i have to mail it and I was told that they can not print with out me paying for even is their fault and asked me if I'm philipina and were rude not professional and no customer service.
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March 2023 by chris Rogers
Teresitaruth is the best. very professional. preped my taxes for last 4 years. thank you
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February 2023 by Nurana Pili-Faasa
Great place to file your taxes. Fast and easy while at the same time explaining things thoroughly when you have a question.
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February 2023 by Kenneth Poole
This place is fabulous and extremely timely
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January 2023 by Shayna P.
I have been using HR block for years and sadly they disappointed me for the last 3 years. I rate this location a 1 only because that is the lowest you can go! If I could do no stars I would have! I stood in their office for 20-25 min waiting to be seen or even acknowledged. Can you believe that not a single soul came to the front to see if I needed help? So I'm supposed to walk around or announce myself? Y that's not how this works! Receptionist maybe like the other locations! Sad that I did leave a note saying that I was there but business lost! Had someone addressed me saying one minute or take a seat that would be different! Short staffed is not an excuse anymore! The location on Sahara is amazing! Take note pls!
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May 2022 by Susan Loughton
I have never been involved in doing taxes. As life would have it, I was tasked with doing my son's. I tried but to no avail. I walked into HR Block and Christina was more than willing to help. She was swamped, but still took the time to help me. Thank you Christina for all of your hard work. You are very caring and I appreciate everything you did for me and my son.
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May 2022 by Julian Behrend
Still waiting for my money1 year later ,,,,if it don't make sense,,it don't make a dolla
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April 2022 by Lucy Lilu
I like doing my taxes with you guys because the process is very user-friendly and time efficient I just wish that there would be different pricing for the amount of services done for example I had a very simple tax return that I usually could have done myself had I known it would be this simple so I wish it wouldn't have cuz the same as someone who had a more complex return that required more work and time spent preparing it
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April 2022 by F
I like doing my taxes with you guys because the process is very user-friendly and time efficient I just wish that there would be different pricing for the amount of services done for example I had a very simple tax return that I usually could have done myself had I known it would be this simple so I wish it wouldn't have cuz the same as someone who had a more complex return that required more work and time spent preparing it
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April 2022 by Jessica Bistrain
My tax pro makes filing my taxes easy. I just bring the necessary documents, answer a few questions and I'm done.
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April 2022 by Javierz_ Sight
Good customer service from Herman at the front desk and Christina Ayala my tax preparer.
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April 2022 by Kimberly Eyserbeck
Great service from Christina Ayala and enjoyed my over all experience.
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April 2022 by Aida B.
I'm not happy with my 1st H&R Block experience. I don't know why it is just standard deduction and not itemized deduction that was done for us when we had been doing itemized deductions ever since and we had a lot done for 2021. Maybe because there'll be more Schedules, more paperworks? But we paid $475 - $25 (coupon) .
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March 2022 by JaBari H.
If i can give this a negative star i would this lady told me 2 weeks ago that I would receive a check of $1,588 and i told I received my first set of taxes already and she told me on the 7th that i would receive a check of $1,588 from the IRS and this lady wants to tell me false information and once i called today she wants to say i owe them money now which i knew and now im just getting a letter all the sudden now i will never come to this shitty a** place AGAIN!!!
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January 2022 by Omar B.
I've been doing my taxes with them for years I have never had a problem. They are always professional and haven't let me down yet. I recommend them to all my friends and family. See u guys next month
