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December 2023 by Lisa B.
I have been a customer here for a few years with my 1996 Pathfinder and always had great work done and a very reasonable price, considering how old my car was. I sold that one and now I drive a 2015 Ford Focus. It recently failed a smog test and was making a horrible noise with a vibration and bad idle. I called and made an appointment for the next morning and they had it ready the same afternoon before 3 pm. They had to fix 4 different problems and it only came to $700, which I felt was more than fair. It drives so smoothly that I cant believe it's the same car! I feel like I have a brand new car. I am always happy with their service and this is my second vehicle I've had serviced with them. I highly recommend this establishment if you want someone you can trust.
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November 2023 by Tory C
My boyfriend took his 2014 Volkswagen Jetta here, and we got great service. We came in Monday morning close to opening with no appointment, but they were able to see us at a reasonable time and make the initial fix the same day. They did warn us that the piece they replaced needed to be changed in order for them to know if there were any other issues... When my boyfriend came to pick up the car, it still didn't start but they were able to quickly diagnose why and tried to fix the car same day. They needed to get a new part and they told us to come back tomorrow and they'll have it fixed and they did.
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November 2023 by Omar J T.
Great service from staff. Gets you in and out with fantastic service. They contact you if something is not already spoken on to confirm if you want the service and then move forward in repairs or leaves it how ever you requested. Highly recommended
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October 2023 by joell matus
Do not choose this automotive repair shop for any service and or repair. We had these guys perform an HVAC air box overhaul on an older 2000s Dodge pickup. Once the repairs were complete we were required to bring back the vehicle three different times for faulty craftsmanship concerns. IE: items left loose, things not properly repaired and items that needed to be replaced again. At the fourth and final time we were informed that the heater core would need to be replaced within 6 months, we were flabbergasted when we found out that we would have to pay the $2,000 to have the dash removed again in 6 months. That seems like something that should have been done when the dash was out. They wouldn't admit fault and did not attempt to work with us to resolve the issue, they merely informed us that they do not replace parts that are not broken. We would never request parts that are not broken to be replaced, rather we would hope, that as professional technicians they would be aware of costs involved with removing the dash again and as a preventative, inform us with "hey, we have the dash out and we would recommend replacing the heater core since the vehicle is over 20 years old and we are able to repair it now since the dash is out.". These are by far, the epitome of shade tree mechanics. They are parts changers. Do not take your vehicle here, you will be taken advantage of, they do not care for the consumer, just out to take your money.
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October 2023 by Michael M.
Best mechanic if you live in the Las Vegas Area I heavily recommend Eddie he is a professional throug and through.
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July 2023 by steven taylor
THEY ARE AWESOME!!! It iS difficult to find a good honest mechanic! THIS IS THE ONE! I recommend Jack and son's to anyone who wants a good reliable but most of all honest mechanic!!!
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July 2023 by A Ok
Great and Honest mechanics...the only ones I trust in town.
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February 2023 by Donna C.
I've been using them a few years. Great service And pricing. Friendly and family owed.
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January 2023 by Robert Mcandrew
They are the best in town hands down. I take 4 of my cars their and never had a problem.
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November 2022 by John Martin
Honest and quick! Have been coming here for years, and they've always done me right!Service: General repairs & maintenance
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October 2022 by Mo Myke
Been going a few years Great service honest and good prices. Will always go back. Thanks J n SonsServices: Auto maintenance
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June 2022 by Danielle Hoffman
I bought a car from this shop thinking I was in good hand considering it has been our mechanic for 25 years however the first month I got the car the check engine light came on I took it back to them and now my car is even worse and when I call them and tell them they say just drive it I'm so disappointed I save my money for 5 years for a car just to get a lemon from someone I trusted and had faith in to do right I use to think they were the only mechanic that was honest and would stand by what they did and now I know they are the lowest of the low.
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June 2022 by Sly Sevensixtwo
the best and most honest mechanic in town. i lived here over 20 years and never found anyone better than Jack & Sons.
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June 2022 by Aaron N.
Best mechanics in Las Vegas. Honest prices and work. Mechanics are friendly and straight forward.
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November 2021 by Rory M.
Good old Eddie, Jack's brother and successor... Last Friday when I called him; it was just under $500 to replace the water pump. I had to take it to Sun Auto earlier because it was overheating and, after negotiatins, they quoted over $700 for the water pump. So, I called Eddie, hoping he had changed his ways Today, Monday took it in and reminded him of his phone quote. , Later,he called and said it would be about $1300. I asked how that could be. Eddie said it needed new belts and a new radiator. I told him the belts were replaced about a year ago and to forget about replacing the radiator (as Sun Auto didn't mention a bad radiator) Well, he said the belts had gotten coolant on them. I told him the belts would stay on. The price we finally settled on was $636, a 30% increase from his quote on Friday. For that, Sun, after I called them back, had quoted $700 and never mentioned the radiator. I should have left it there and I would have had it back on Saturday. Definitely finding someone other than Jack's.
