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February 2024 by Tailynn Lewis-Jones
Slowest Jimmy Johns ever, we see ads all day about how speedy they are yet when we order, it takes at least 30 minutes. Drivers leave food on the ground in front of your door instead of handing it to you, UGH! The manager called to offer free food, I turned it down. I'm not looking for free food, I'd prefer better service. Great sandwich, can't complain about that!!
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February 2024 by Alina Salvo
Ordered tonight at 6:28, got here about 10 minutes later and was waiting for 1. The order to say ready on the app or 2. To see my food on the pick up shelf. Waited almost an hour with neither of those. Eventually went in to find out my food was ready but nobody bothered to notify me. Got my food and opened it to see they didn’t put extra lettuce like i asked and if anything it was 2 pieces of lettuce. And a very thin sandwich. Very disappointed as i love jimmy johns. Most likely not returning to this location.
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January 2024 by PL Rubin
I have always loved Jimmy John's but this particular location is an epic failure. Nearly every time I've ordered from this place there is an issue. Some examples of where it's gone wrong: wrong food delivered, food quality poor, extra long delays in delivery or simply they can't deliver because they "don't have a driver". Would give zero stars if that was an option.
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December 2023 by Lyric Kiana
Dont offer delivery if you never have drivers available! This jimmy johns almost always never has drivers available, it's very inconvenient, im quarantined right now so i cant leave, I wanted a lil sandwich delivered but they called saying there arent any drivers available (not surprised, they never do when i order)
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October 2023 by Susan Rosenberger
I placed order online at 1206. It was suppose to be ready at 1236. I walked in and they said they were still working on it. There were 5 staff members working. I finally got order at 1258.
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October 2023 by Sworly Worley
Food is great, staff are absolutely the best part of this place, just wish they had bread by the end of the
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October 2023 by Anton M
Great place for great sandwiches. The food and staff are both equally amazing all the time.
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August 2023 by Taryn O.
Portions were horrible and bread was hard. the service was fine but it's not enough for me to come back and waste my money
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July 2023 by Michael Hsiung
More than 20 minutes to pickup a mobile order in drive thru. What a joke.
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July 2023 by Nicole C.
I used to be corporate for Jimmy John's and we would have to time the employees who made the sandwiches with a stop watch, boy are those days over. We just waited almost 30 minutes in line for two subs while there were only two cars ahead of us in line. They were out of wheat bread so I was already a bit bummed. We finally got to the window and paid. Then We waited even longer. Next thing I know I look up and the cashier is outside walking around!! I felt like I was being pranked. What was happening?? Finally he goes back inside, I see him put gloves on and help the single employee make some sandwiches. I don't know when they stopped trying to be freaky fast but they need to change their slogan because our experience was just freaky slow and so strange all together..
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July 2023 by Janine S.
Love Jimmy Johns but this location has failed one too many times. A few months ago I made an online order that seemed to be taking too long. So I ended up going to the store to check and it was totally empty yet my order hadn't even been started (over 40 minutes)! Last month I ordered a Vito and when I got home to eat it, the sandwich had no mayo/dressing and zero veggies. Bread and meat. That's it. And no, I didn't not ask for any substitutions. Today we wanted a quick easy meal. We ordered two Totally Tunas with cheese. Cheese was extra. There was no cheese on the sandwich, but we paid for it. The other sandwich was fine. Three strikes you're out JJ's. There are plenty of sandwich options in the area. Hopefully they can get it right.
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July 2023 by Kelly Schrubb
I usually order online and pickup through drive thru due to 2 kids in tow with me. But just recently I placed my order at 12:00 in the afternoon. Got to the drive thru to pick up at 12:07 I waited in front of the window for 9 mins with two screaming kids in car. I order Jimmy John’s bc they claim to be fast + I ordered ahead to speed it up. This location is not fast.
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June 2023 by Reviewing R.
Immature staff. When I went in May 2023, staff was eating while preparing food. Isn't that bad hygiene? They seem more interested in goofing off.
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May 2023 by Jack Oats
The service, presentation, and delivery were all satisfactory. Yet, for some reason, the taste was awful. I ordered The Bootlegger. Something I order often when eating here. This time though, the sandwich tasted sour. Almost like fish. I took about 3 bites before deciding I couldnt finish this sandwich and threw it in the garbage.
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May 2023 by Chris M.
Most of the Jimmy John's in this region are good, this one isn't. It used to be, but about a year ago I started noticing the decline, I was quite the regular at this location. Did they change ownership? Who knows. I know another nearby location recently had an ownership change.Most recently, I sat in a drive-thru for 15 minutes (only car in line) while the (extremely lost) person working the window finally opened it up and explained it took so long because my food was "sat somewhere else". What?On top of that, multiple orders have been wrong. Even though this is the most convenient and closest Jimmy John's to my home, I'll drive the extra distance. This place needs an overhaul.
