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August 2023 by NEO WORLD MAFIA NEO MATRIX#8947
This is a family owned business and they are super nice and helpful couldn't ask for better service
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April 2023 by Integrity Window fashions
In business we have to rent trucks frequently. No matter how many other uhaul locations. We get such STELLER service ....WE DONT RENT ANYWHERE ELSE! JMR PACK & SHIP ROCKS!
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March 2023 by BoomitzDiesel ..
Excellent service, they are very helpful throughout the whole process. Tamara and terry are very knowledgable and nice and got it done fast especially with all the things they do. The husband helped me out with my trailer for U-Haul and he got it done in an instant. Quick process through the whole thing. Thank you for the service
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June 2022 by Joyce G.
The customer service, professionalism and understanding were exceptional !! They helped with our truck rental, found us a trailer and never once complained or had an attitude. Facility was clean and comfortable as well. Thank you for turning a horrible day and moving experience better in the end! Fair pricing given this time of year as well! Thank you!! Joy
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March 2022 by Mark J.
Absolutely great people! Tammy and her husband always make sure you are taken care of. A true small business that cares about there customers!
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January 2022 by tami sloan
Uhaul, mobility vans, notary, key cutting, packing , shipping, fax, Ria and a lot more services.
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December 2021 by Tiffany Hannagan (LdySilver)
OMG I love these people. I come here regularly to pick up orders. Quickly befriend the awesome lady who is always there. She's so nice and her husband is too!
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August 2021 by McKenna Barney
The man that helped me at this location today was incredibly sexist. I was renting a U-Haul, and was having issues starting the truck, and he had asked me if I was putting the key in the correct slot… When I jokingly said I knew how to turn on a car, he then said “If I go out there and immediately turn that thing on, I’m going to slap you,” then asked to see my roots to check if I was blonde. Once out at the truck he asked to see how I was doing it, so I showed him— unable to
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August 2021 by Bobby jacobsen
Good evening, please can u help me out. I ordered a package from Amazon and for the delivery address I selected your business from the list of nearby Amazon delivery hub spots assuming that meant your business had an Amazon delivery locker type deal because I live in an apartment and fear my package would be stolen if it was delivered while I'm at work everyday. My package was due for delivery Monday August 23rd and it's says it was delivered today tuesday Aug 24th. After going to your business I notice that there's no secure Amazon drop location.... packages just get left outside the front door? Then I can't seem to get ahold of anyone even during business hours? Like seriously? Can someone please help me out here in any way possible? I sat outside of your business last night waiting for my package and witnessed Amazon packages being left outside by delivery drivers. Can you tell me if you have my package please? Isn't someone on site living in the trailer around back?
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June 2021 by Jen Stiling
The best customer service ever. One stop for mailboxes, shipping and U-haul. Family owned
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February 2021 by James & Bonnie Grant
When you need to rent a truck to move or go on a trip or whatever right in your truck from Tammy. She will take you under her wing and get you going.
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January 2021 by Bonnie G.
When you need a truck to move your stuff go and see Tammy. She helps you pick the right truck. She's very courteous and takes you under her wing. They have office services to that help you when you don't have a printer or a fax
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July 2020 by Hannah H.
We rented a uhaul van online, picked it up from JMR and it was seamless. They have a new contactless system that was pretty cool. The gentleman there at the desk was kind and efficient. Took less than 5 min to get checked out and on our way. When we got the invoice for the final miles it was accurate.
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January 2020 by Jessica L.
Rented a pickup from here. The contract was emailed to me. They lied on the contract about the mileage and the gas.
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August 2019 by Tommy D.
I rented a uhaul truck on 8/18/19 at JMR pack and ship (8125) on 6326 s pecos rd #2. Initially I opted for the 10 foot uhaul via mobile check in. Upon arrival, the website was down and I had to come inside to check in. The lady confirmed she was having issue with the website and proceeded to help me. She also upgraded me to a 15 foot truck since all the 10 footer was doing maintenance. There was no inspection of the truck and didn't go over any preliminary checks before handing me the keys. I just received my final statement today and was charged with 145 mileages on the truck! This is impossible since you can check the addresses I was driving from and to my new location. **** 1) JMR to original address ~ 2 miles 2) orginal address to new address is ~ 8.5 miles 3) new address to second address to pick up. extra stuff ~ 9.2 miles 4) second address to new address ~ 9.2 miles 5) new address to JMR is ~ 6.9 miles ****** total is about ~ 35.8 miles plus a few miles to refuel gas My statement showed that I drove 145 miles when in reality I drove about 35-40 miles. The fact that they didn't go over with me for the initial inspection and verify that the mileage is correct is now charging me for extra mileages I didn't drive. I could see that they might accidentally input the wrong initial mileage to start with; mistakenly putting 6 instead of 7 (98673 instead of 98773). My final mileage was 98818 making it roughly 110 miles over. At $.79 per miles, this is an extra $86.90 that is being charged to my account! Please research and fix this. Make sure to check the mileage before renting the uhaul from here and to go inspect the truck so you won't get screwed over like I did.