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March 2024 by Sherida D.
I love love love this business. The North location has almost everything you need for your dogs, cats, horses, birds, and a little for you too. The staff at this location are a dream. Not sure what is the issue with the South location, but I don't feel as welcomed and supported when I go there. It almost feels discriminatory which is why I gave the 4 stars. I live in Henderson and will drive out to the north for service and selection.
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March 2024 by Brandon M.
Nothing against the store, I buy dog food here, but for the last few weeks, all of the gas pumps are off at night. Sign clearly says "gas open 24 hours"
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March 2024 by Cadlynne D.
Jones sold me a sick turkey poult with a bad URI and didn't offer to refund, exchange, or treat but they would sell me meds. I treated her as soon as I realized and she died this morning after I did everything I could to save her. Don't support a business that doesent care about the health or welfare of their animals over a few dollars.
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December 2023 by je n.
I've been to this store several times and always found it to be a great place with a good variety of products However today I had a dog bed that had a price tag of $24.99 but it rang up as $33.99 The cashier was fine but the other lady at the front counter came over was very rude -came over and declared the price was wrong she removed the sticker and would not honor the price. Apparently per the lady they have an employee who was not properly marking items - I of course did not purchase it. I understand they may have issues with a staff member but the price should be honored and the lady did not have to be so rude and agitated May rethink going to that store and drive to the one on Vegas Blvd
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December 2023 by Dane S.
These guys are weirdos. I try to return a sealed ear drop product and they deny me. It's sealed and recommended by them but not needed. I've shopped here for 14 years. Also, I brought my son here during Halloween week and the same cashier said my son can't wear masks in the store. Every time this lady says this nonsense; she says, owner policy. Well the owner is a complete DI@k
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October 2023 by Ivonne Matthews
Reasonable prices.. helpful staff.. clean & respectful business..
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October 2023 by Jessica D.
I have nothing but nice things to say about this place! The staff are knowledgeable and really do care about the animals rather than making a profit! Special thank you to Liz who helped me with my dog! We both appreciate it so much! MAHALO JONES FEED & TACK!!!
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October 2023 by I Connect 2u
The customer service was warm and inviting. The environment was lively and refreshing. I didn't expect to leave the store sing with the staff but that is how engaging the staff was.
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October 2023 by Bernadette M. Jacaruso
This store is responsible for saving my dogs life. We got Harley as a rescue. He was a few months old,left behind by his owners in a yard with no running water or food. He developed Parvo. At the time I could not afford a veterinarian or the hospital stay. But someone told me to call Jones Feed & Tack. The employees are absolutely amazing and knowledgeable with ailments and remedies. The medication I gave Harley cured the Parvo in no time. They have a wide variety of vitamins and meds that truly help with doctoring your pets. I highly recommend you give them a try.
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September 2023 by Brenden M.
Used to work here. Kinda glad I no longer do. The boys in the back are awesome. But the people up front are kinda rude. Especially this one short Mexican who is racist as hell and loves to argue. Even if she's wrong she thinks she's right. And will treat you like crap. The owners don't really know how to run their business.
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September 2023 by Rocio M.
Wonderful service all the people that work there are extremely nice. I thought I lost my phone & they went the extra mile to help me. Good team work, great personality. I definitely recommend people coming here :)
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August 2023 by Jennifer Vig
Most awesome employees! Thanks for letting me n my daughter use the restroom.Being 2nd generation of Vegas memories of my dad and I shopping there. Great to see familiar!
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August 2023 by Sinji S
This is my goto for my service dogs' needs. They have great prices and basically have what you're looking for. I love the service, and they are always willing to help me put the 49lb bags of dog food in the car. Great customer service with a smile. I am glad I found Jones Feed & Track. I have been to a few store before but they are the best.
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July 2023 by Cecilia M.
This store caters to all types of different animals, so if there is something you need, this place will probably have it. I like the fact that they offer the dog food we like to buy for our dogs, and it does come in a variety of different sizes, too. I wish there was a better selection on dog treats because I found the selection to be scarce. The prices aren't bad for the treats they did have. Depending on what you're looking for, Petco or Chewy could be a better option. It's the convenience of getting everything in a one-stop shop that makes the experience better, so hopefully, they will carry more dog treats in the future. I will say the customer service is very "blah." We have to constantly remind the cashier to add our purchases under our phone number because you're supposed to get a free bag of food after you make pay for so many bags. We just try to get our stuff and get out. It's an okay place for what we need.
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June 2023 by Savannah K.
The older Hispanic lady working behind the counter is a reason I will never be back. She aggressively yelled at me about the stores return policy, saying there isnt one for the product I bought- because the store doesn't get credit back for it. She stepped away and called the store manager, and returned a moment later to say I am able to get store credit. The only reason I bought the food was because the kind lady who helped me a few days prior, said I would be able to return/exchange it because I have a picky cat. I appreciated the understanding from the first lady, but the older lady I had an encounter with today will be a reason this place has decreased business. Looking from other Yelp reviews, I'm not the only one who feels this way. I do enjoy coming to this store for my animals needs, but she really needs to have a talk with about her customer service.