Kohl's is a large, clean, and organized store with a wide selection of products, including fashion, footwear, beauty items from Sephora, and home decor. Customers appreciate the store's friendly and helpful staff, with some mentioning specific associates who provide great service. The store offers a hassle-free shopping experience with fast checkout, safe returns, and options for free store pickup, making it convenient for shoppers. Many enjoy trying on clothing in-store to feel the material before purchasing, and they often take advantage of sales, clearance, and Kohl's Cash to save money. The store's atmosphere is comfortable, with good air conditioning even during hot weather. Customers also value the store’s commitment to community through Kohl's Cares, contributing to healthier and greener neighborhoods. While some find Kohl's to be a good place for deals and seasonal shopping, others see it as a store they visit mainly for clearance items or to collect coupons. Overall, Kohl's provides a friendly, clean, and accessible shopping environment for a variety of needs.