Kohl's

Most Recent Comments

• March 2025 by Christine Barrett
  Christy at checkout over 3 different days, made sure all my discounts were applied and chatted with me responsibly& respectfully. 😉
  
  Also all clerks in returns were patient and focused on returning every bit of my refund to my account.
  
  I loves all parts of my shopping experiences!
• March 2025 by YULIE OSORIO GUERRA
  SHEPHORA On February 17, 2025, at 6:30 p.m., I was attended by a young man at your store. I asked him about a sunscreen, and he led me to the section, but after showing me the product, he quickly walked away. I had more questions, but he was no longer available to assist me. Later, two women arrived who were very kind, offered useful advice, and provided excellent service.
  
  However, when I approached the young man again to ask about a lipstick I had tried and about the burning sensation it caused, he responded in a dismissive manner, simply telling me that it was normal. He also abruptly informed me that I could no longer use the testers, as the store did not allow it. This left me confused, as testers are there specifically for customers to try products before making a purchase decision.
  
  Although I had initially decided not to buy the products because of this negative experience, I had already spent a considerable amount of time selecting them, so I ended up purchasing them. However, I did not feel comfortable with the process or the young man’s attitude, which made me question whether I would return to the store in the future.
  
  It’s important that customers receive respectful treatment and that testers are used properly to assist in making informed decisions. My experience with the young man left a negative impression, and I believe improvements in customer service are needed in this area.
  
  My name is Yulie Osorio, and I hope you will consider this feedback to improve the service and overall experience for customers in the future.
• February 2025 by trae hansen
  This is the best Kohls in town super fabcy and clean
• February 2025 by RENEGADE CRAZY
  wonderful atmosphere
• January 2025 by Jeffery Grill
  Had no Levi's in size 42
• January 2025 by Bee Montenegro
  The store in Summerland is always very clean. Everyone is very friendly very helpful. My favorite store
• January 2025 by McKenna Mattox
  This kohls was very unprofessional and the staff was mean and not wanting to help. I will not be going back. Asked the manager for help and never returned jasmine or Yasmine or something like that offered to help right after the manager ditched me and then left same as the girl great staff honestly👍
• January 2025 by Marie Duchsherer
  I am shocked that they allow you to order online, never receive it, never received the replacement order and the customer service is horrible!!! All along found out it was out of stock and now I have a missing piece to a set. Shame on you Kohl’s.
• January 2025 by Liz
  Wonderful customer service from Kimmi very knowledgeable and helpful all with a smile. She made check out and return fast and easy.
• January 2025 by A R
  Don’t order online. They’re absolutely awful.
  Shitty customer service, shitty delivery times. And good luck. You can order something, then it’s out of stock even though you already bought it. And don’t worry even though my kid missed out on Christmas presents, the customer service lady apologized for the inconvenience. So everything is magically all better!
• January 2025 by Extreme Pest Control
  Went into this Kohl's for the Sephora. Better than other locations.
• January 2025 by Gail Bankstonjohnson
  I was in line with an Amazon return at Kohls on Grand Canyon in Las Vegas.
  When I stepped up to give the customer service person , Christie, my return, she immediately questioned if I was in line. I was offended that she singled me out and assumed I had cut in front of other people. Her tone was very condescending when I asked her why she thought I had cut in front of others and I was insulted she made such an assumption since I was the only person of color in line. I shop at this Kohl’s frequently and return my Amazon items here when needed. I have never encountered anyone as rude as Christie. She may need sensitivity training on how to address people.
• December 2024 by sandy wayne
  Black Friday deals were pathetic and nothing was in stock. They advertised “the first 200 in, win”. That was the most disappointing thing ever! No prizes were given out AND I never received my kohl’s cash. I won’t waste my time there again. Boooo kohl’s
• December 2024 by Kuma
  They didn't have the shoes in the store that I saw online, and when I tried to find something else in 9 and a half wide they had nothing, it was was a wasted trip to a useless store!
• December 2024 by Rhonda Holbert
  Pleasant and professional team members