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January 2025 by Fly Girl
Why have an appt when they still take more than 40 minutes to get you in?
Horribly run facility. Very unfriendly staff!
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October 2024 by Silver Al'verno
Tired to get a person on the phone 9 times. No one answers in the middle of the day between hrs of 1230-1.
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October 2024 by Donald Guerriero
Wow! I’ve been to this particular Labcorp location many, many times. This time was different because I’m really ancient and have not been to this lab for years. As usual, the entire staff is top-notch. They make sure everything goes smoothly so everyone has their blood drawn without unnecessary delay
I give four stars and the missing one is because Labcorp is only one of several medical businesses in the building and I couldn’t find the Lab easily. There is little signage and what I finally noticed theirs is a little one mixed in with others on the side of the building and not visible from the street. The inside of the first floor is completely new for me and there are no signs directing patients to the lab and I was lucky to remember it is down a hall to your left as you exit the elevator. No sign, but I took a chance on my memory and gratefully found the right door. There I was faced with figuring out how to use automatic checkin machines. Many people struggle with them, but I was helped by an angel who was accompanying another patient.
Well, after all this, the blood was drawn quickly without any pain. Very relieved!
Now I’m hoping my blood test results show only good health.
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September 2024 by ash b
I’m too exhausted to even explain the MANY ways this companies billing dept has proven to be wildly unorganized … but it is. I’m still getting SURPRISE bills for services from over 5 months ago that have been well paid off.
They hiked up their prices for routine bloodwork since the last time I came a few years ago. AVOID at all costs!
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June 2024 by Valerie Christian
North Tenaya Way location has friendly, professional staff, clean facility, and reasonable wait time. It’s my go to for lab work.
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June 2024 by Zanniluz Gómez
Excellent service! All the staff were very friendly. They helped me do my tests with everything and I didn't have a prior appointment.
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May 2024 by Shane Smith
I walked in the other day and there was 40 people waiting and nothing really happening.
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May 2024 by stef m
Had a terrible experience today for my son. We had an 8:15 appointment and arrived early and checked in to wait in the car. We immediately got the message that it was our turn to be seen. Upon arrival, I was asked if I had a question since I was waiting in line and I said I got the text message to be seen. They told me that my name was already called and to have a seat. I expect my son to be called next however he wasn’t after 10 minutes. I reminded them that I had an 815 appointment of which they told me that they had 10-15 minutes in order to get me seen with an appointment. They never did call me so I finally decided to recheck in at the kiosk of which they finally called me to accept my orders. Still he wasn’t called back for a blood draw. Only after expressing extreme irritation of them calling walkins while my son was still waiting after half an hour after his appt did he get his turn; 35 mins after our appointment AND the text saying it was our turn. Those two women at the desk are very rude and unprofessional. No apology or explanation why we had to wait.. other than their disdain for my not being there the first time my name was called.
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May 2024 by Latara Parker
I went in around noon time and was able to get my testing done within 15 Minutes!! The ladies that work at this location are hardworking, organized and professional. I had no issues at all and I walked in had no appointment. I highly suggest that Labcorp recognize when their employees are doing a good job and more patients like myself need to compliment healthcare workers when possible. Great job and keep up the good work.
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May 2024 by V
Never had so many issues with a LabCorp in my life.
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April 2024 by Pamela Johnson
Had a mixed experience, I brought my Mother in for labs, were asked if she had water and did she eat, the answers were no, we were told we were not telling the truth because she had trouble finding a vein absolutely disturbing and upsetting, we were eventually helped by a skilled person labs were finally drawn and we left. This has given me pause to go back to this location, PLEASE DO BETTER TO NOT CALL YOUR PATIENTS LIARS!!!!!
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April 2024 by Collyn Moore
Very clean and friendly. Convenient to my neighborhood.
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April 2024 by Birdie Bailey
Got here at 6:20 to be the first to check in. Tried checking but the kiosks were not operating properly. Tried to ask for help from the 2 black women working the desk but they cut me off and just told me to sit down. Other folks who checked in after me kept getting called even though I was the first one there. They made me feel like I couldn't approach them for help. I very much tried to talk to them, but they wouldn't give me the time of day. I politely asked if I could ask a question, and after I did so they said they were not trained on how to operate the kiosk. After 15 min of waiting to be called, they finally realized that something was wrong with my check-in. These women were not only rude but really, really mean considering they had only been open 10-20 minutes. They obviously hate their jobs and one of them openly complained in front of a full lobby about not wanting to be there, asking a customer who happened to be a fireman to " rescue me from this god-awful place". I was eventually called up to give my samples, but my husband wasn't. We had been there 30 minutes before they finally figured out that Lap Corps doesn't accept his insurance. Additionally, they threw away half of his lab orders without even reading them and I had to go back to the Dr's office who issued them to get them reprinted. They managed to ruin my day at 7 AM and I will not return to this location for service, however, the phlebotomist gets 5 stars, they're the only ones holding this place together.
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April 2024 by Stephanie Parks
The woman up front are super nasty to people they talk with disrespect wasn’t just me it was every person with question I even saw a lady walk out cause of them. They act ignorant very frustrating I don’t know how they have their jobs.
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April 2024 by Crystal Quinones-Aguinaga
The girls from the morning are sassy and talk very rudely.
