Leslie’s is a reliable neighborhood pool store in Las Vegas, Nevada, known for offering a wide range of pool and spa products. Customers appreciate their large selection of chemicals, pool cleaners, equipment, cleaning accessories, floats, and pool toys. The store provides convenient services such as free in-store water testing, free cleaner inspections, and free in-store repairs, making pool care easier for customers. Customers can shop in-store, online with easy returns, or through the Leslie’s app, and can join the Leslie’s Pool Perks Rewards program for special offers and savings. The staff at Leslie’s are generally helpful and knowledgeable, with some employees standing out for their professionalism and friendliness. Customers have praised employees like Paul, who provided excellent service, including quick repairs and helpful advice on products. The store staff are willing to go the extra mile, such as calling around to find specific parts or arranging repairs outside the store. Although some customers noted that certain items like O-rings and filters may not always be in stock, they find the overall service satisfactory. Many customers mention positive experiences with warranty repairs, including pump and vacuum fixes, and appreciate the friendly, helpful attitude of staff members like Catherine and Fausto. Overall, Leslie’s is a trusted choice for pool maintenance and supplies, with a focus on customer service and quality products.
Alex helped me so much he’s a pro in customer service thank you!
October 2024
Brought in broken water vacuum. General manager was very knowledgeable and kind. Went above and beyond in fixing it. Just an overall great experience
March 2024
I had a goods experience. The store clerk greeted us as we walked in. When I asked her a question she was very knowledgable and informative. I walked out of the store very happy and will definitely return for more pool products.
