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May 2025 by IONIK
The chance the sticker prices....dont ever go there
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November 2024 by AMedinaLife
I like going to this store because they always have sales. Yesterday 11/23/24 was a horrible unwelcoming experience with the 2 women that were working before closing specially the one with tattoos. From the second I walked in the store and asked for help the tattooed woman had the most ignorant annoying attitude. Then she just stood near me watching me not even trying to help just watching me I’m assuming so I don’t steal. That tattooed lady was so rude and full of herself I don’t know why she’s working here. Then the other girl tells me they’re just trying to get the day over with. Is that an excuse to treat your customers like they’re bothering you? I came in at 6:30 I guess that’s why they were in their feelings. Hire someone new or give these people women a pep talk about how to provide customer service they need it. HORRIBLE experience
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January 2024 by Jayce Cedric Aycardo
Great place
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June 2022 by Katy Strojny
I went in to see if I could exchange a hat (gifted to me) with no receipt and the barcode was partially ripped off. The salesperson who assisted me was so helpful. They tried everything they could to track this hat info down. Unfortunately, we were unable to do so and could not exchange the hat. Regardless, the service I received made me leave happy.
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May 2021 by TEAM EXTRA'S 4 LIFE
Great ?
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February 2019 by Anthony Gonzalez
Clean store , cleaner then the other stores ,Great customer service!
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December 2016 by Elia C.
Happy holidays to me! This is perfect! On Christmas even I go to a Lids store to purchase a gift and I'm treated rudely by the customer sales representative who laughs at me when I ask if they have Apple Pay. First of its 2016 who doesn't know what Apple Pay is? Secondly I requested a gift receipt this sales agent smirked and said we don't provide that, I wanted to confirm that this was correct, so i asked again. She looked at me like I was an idiot and with a attitude said they don't bye! I was livid I received the customer care number they were not able to assist me he only thing they could do was say sorry n email my receipt by the time I get this Christmas will be over. THANK YOU! Lids you can know that I will never shop your store AGAIN! By the way the tmanager of the store is MAKALA! Do not go here!
