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September 2025 by JJ ZAM
Excellent experience !!!!! ALL WAS VERY EASY TO COMPLETE, WE TOUR THE STORAGE all satisfactory and well explained.
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September 2025 by Thomas Scott
Great place and Craig is a great manager
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September 2025 by April Vazquez
Tyler very informative and gave me all the details I was looking for
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August 2025 by Jim Porter
Craig called me before I completed my input on website and walked me through rental agreement
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August 2025 by Brenna
Craig was friendly and professional helping us initially rent and with ongoing interactions as a customer.
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August 2025 by Symone Sistrunk
Craig was very helpful in explaining cost and price changes. He helped me out when I really needed it!
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August 2025 by AEF
Thank you to both Craig and Jeremy. Moving is stressful and exhausting! They were so helpful, always understanding. Our life is in storage so knowing they are very proactive and taking great care of the property, I know my home items are safe. They truly go above and beyond. They treat us like more then customers, they treat us like they we matter along with our belongings. Thank you for having such a great team.
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August 2025 by Baron Woodman
Excellent customer service. He explained the storage unit dimensions, security functions, insurance liability, cost, etc. I was completely satisfied & agreed to rent a unit immediately.
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September 2024 by Christopher
Complete satisfaction. Sharah had just what we needed in a pinch of time.
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September 2024 by Gustavo J Lucke
Great service! Thank you Sarah for guiding and helping us!
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September 2024 by Jneane Gibbs
Every interaction I’ve had at this location has been positive! Craig goes above and beyond for his customers in a way that’s refreshingly rare.
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September 2024 by Gilberto Villalba
I hate being the guy that comes in 15 minutes to close but just got off work and really needed a rental storage. Megan was vey kind and very helpful. She took really good care of me. She never made me feel as if I was bothering her. Loved the great service.
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September 2024 by Carlos Hernandez-Esparza
To expensive to store there , $169 monthly for a 10X10 and if you are one day late they charge you 20 more , this place is a rip off , there’s no A/c inside , to hot in the summer to try to check your stuff and organize , never renting at this place , don’t rent here at Extra Space Storage …go to Life Storage , a 10by10 costs $98 a month way cheaper and better and they have A/C .good riddance I’m leaving this place
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September 2024 by Angelica Hernandez
Helped my parents move their things out of this storage recently and unfortunately most of their boxes and furnitures had mouse feces on them. It was a disgusting smell and they now have to probably get rid of most of their things and do a deep cleaning for the rest of it. Would give zero star if possible
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August 2024 by Emerson
I had an outstanding experience with Craig Fisher, the Store Manager at ExtraSpace Storage (Spencer Location), when I needed assistance with Unit 0C391. Preparing to stay overseas to the Philippines for a month, I needed to store my vehicle and was unsure about the logistics. Craig was incredibly helpful and thorough, explaining the entire process to me. He patiently detailed how the prorated billing would work for when I return from the Philippines, ensuring I understood every step. His professionalism, knowledge, and customer service were exceptional. Thanks to Craig, I feel confident and secure about storing my vehicle. Highly recommended!
