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December 2023 by RL
This was Life Storage just a couple weeks ago. I paid $211 per month on a 10x10 indoor unit, since they switched to Public Storage it is now $295 per month for no good reason. Thanks for that!!! I just love throwing my hard earned money away for NO REASON!!!!!!!!
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December 2023 by Daniel G
Just completed the rental process. Simple and straightforward. Brian was great. Property is clean, well maintained and secure.
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November 2023 by Laszlo Szenasi
Great service, experience has been stellar! Brian was super helpful and friendly! He deserves a raise! Great customer service!
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November 2023 by Jennifer Faircloth
Brian the main guy at the storage on Hualapai is amazing super nice and very helpful. Thank you Brian.,
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November 2023 by Aimee Bond
Brian was incredible!Extraordinary in customer service. I am on holiday away with my mother in Hawaii and did not realize my move out day was set for today and my large unit balance pulled from my account. Brian was super accommodating and reassured me that my unit will be prorated based on use, which put my mind at ease for me to enjoy the rest of my time away on holiday.I’ve been on this property for several months now and all managers, assistant managers, and their colleagues, have been so accommodating and next level with customer service. I have a high believer in great customer service and this property most certainly delivers and maintains their extraordinary reputation. Contact Brian if you have any concerns. -xx Aimee -Rose
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November 2023 by Rose Ducharme
I haven't been to see the facility as of yet. Moving to Vegas this week, needed a storage facility for the moving company to be able to drop my things off .Life Storage of LV had the most convenient locations, and definitely the most affordable rates.Of course my internet glitched right in the middle of signing up, so I needed to call a C/S Rep on a Sunday. She was the most pleasant C/S person I have encountered since the beginning of CV19. That right there told me I picked the right facility.
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November 2023 by sharel kloer
Brian and Jason were very friendly and helpful.Jason Gave us a map to help find our unit.Brian located us on property and helped us find the closest door to our unit escortedus to the unit.tjen he helped us with the lock and this was during his lunch break.most people would not have taken the time out of their break to assist someone.He really went above and beyond.Both if these gentleman are a huge asset to your company.The other storage places I have used in the past were never this helpful.Thanks again to both of them for all of their help.
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November 2023 by Lindsey Herwick
Honestly I cannot wait until my stuff is out of here. I have been in Michigan taking care of my father and my unit from 145 to 225 after 4 months. They will raise your rate without any sort of communication. I also paid over a month and never received a credit towards my account. Get someone in there that knows how to do their job and stop “tricking” customers on non disclosed rate raises. I will be there by the time I pay that price to get my things. What a joke.
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November 2023 by Brenda Price
I want to thank Brian for the wonderful tour of the facility n the knowledge he provided to me which made me decide to relocate to Life storage the place was extremely clean n he was so helpful explaining everything to me loved his attitude ??
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September 2023 by char bar
Staff here is great and very helpful. Storage units are clean and they provide great security.
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July 2023 by Stella P.
I have 4 storage units through Life Storage and have never seen such poor customer service in my life. Apparently they only train their staff to be bitchy, inconsiderate, and to and to have poor communication skills. Regardless of how much money you have spent on units- they will add on late fees (even if your account says up to date) after one day, and then tell you they won't waive it. After spending two days getting transferred to "higher-ups" they will still continue to provide you with no solution & basically tell you to fuck off. They don't care- I'd find someone else.
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June 2023 by Antonio DiLemme
I can't begin to tell you how amazing and wonderful Alyssa was. She was so helpful on everything including helping me with my own phone. Very rare do you find people that are so kind and helpful these fays. She deserves 10 stars!!!!!!
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June 2023 by Chazz Michaels
I have had multiple units here for the last 3 years and I am very happy with this location and staff. I want to give a special acknowledgement to Alyssa. She is kind, professional and goes the extra mile to make things happen. 10/10 highly recommend!!
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June 2023 by Thash Music
I just signed up for a storage unit today. I really like the location and cleanliness of the property. Darcy was very helpful and made the process very easy.
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June 2023 by Virgo Miles
Great place! Allowed us to relax inside to avoid the heat while waiting for customer and gave us each a propel to hydrate us. Good place with good people.
