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January 2024 by Cimmeon Lacy
I brought my vehicle to your repair shop to address a tire patching issue. During the repair process, it was agreed upon to remove the wheel lug lock, which unfortunately resulted in the breaking of the wheel hub assembly screw. Regrettably, no action was taken by your team to rectify the newly incurred damage to my vehicle.Moreover, upon inspection by your own mechanic, I was informed that I needed to seek repairs elsewhere due to the existing condition of the car. However, it is inaccurate to claim that I drove the vehicle to your shop in a damaged state. The non-driveable condition arose solely due to the broken wheel hub assembly, which was a result of the attempted lug lock removal. After, as I vacated the repair space, I overheard discussions regarding the need for a tow, indicating the gravity of the situation and the extent of the vehicle's non-driveable state due to the damages incurred during the service process. The car is undriveable at any speed and immediately when the car rolls you can hear metal scraping really loud from the screw moving around the assembly.I am concerned by the lack of accountability taken by your establishment regarding the damage caused during the repair process since other innocent people may have been affected and blamed for their negligence previously. Following the incident at your repair shop, I had to arrange for a tow truck myself to remove my now non-drivable vehicle from your premises, an expense for which your establishment did not provide coverage.Moreover, the assertion made by your team that I drove the vehicle to your premises in its compromised state is not only grossly overstated but constitutes a falsehood. This misrepresentation has resulted in unforeseen expenses amounting to hundreds of dollars for me. It is important to clarify that your establishment, as a business entity equipped with insurance coverage for such contingencies, would be expected to assume responsibility for damages incurred during the course of services rendered. However, the manner in which your team has approached this situation seems to imply a reluctance to acknowledge responsibility, creating undue financial burden on my part for damages caused while under your careI would NOT recommend repairs from a company with unwillingness to acknowledge accountability for their actions.
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December 2023 by Iurie Trofim
They are open 24/7 , this is the only reason I went to them , they replaced all my tires and they said they balanced them , well they lied , I had a terrible shake in the steering wheel , checked my tires next day at discount tire , and they well out of balance completely
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December 2023 by Wendy Perez
Rt passenger side got fixed on Christmas Day. Very good service. 24 hrs
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December 2023 by Eli
They changed my tires at 3 am, very professional and great price , highly recommended and they are life saver
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December 2023 by Jose Luna
Bad customer service, went there during the week, they had music super loud couldn’t hear what the guy at the register was trying to tell me about my tire, not very friendly and had trouble understanding what my issue with the tire was , paid them and left , he claimed it was still going to slow leak but offered no solutions.
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December 2023 by Dave O.
Damned debris from the Formula One punctured my tire. My AAA driver recommended Llantera. I called them and was told they'd sell me a used tire for $50. We rolled in and had it done in less than 5 minutes. I got a used Michellen with more tread than the 'old', I feel great about the service and the price.
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October 2023 by Suhail EAV
Do not come here. Bought 2 “new” tires was told they had a 1 year warranty which i wasn’t too worried about because tires usually last me about 2 year for every new set. One month later one of the tires popped so i come in to utilize the one year warranty i was promised and being told that they could not honor the warranty so my only option was to buy another tire from them. Don’t recommend coming here. Don’t waste your time or money go elsewhere.
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October 2023 by Johnny
They’re here for your tires need
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October 2023 by Suli Bby
Do not come here. Bought 2 “new” tires was told they had a 1 year warranty which i wasn’t too worried about because tires usually last me about 2 year for every new set. One month later one of the tires popped so i come in to utilize the one year warranty i was promised and being told that they could not honor the warranty so my only option was to buy another tire from them. Don’t recommend coming here. Don’t waste your time or money go elsewhere.
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September 2023 by Efrain G.
Totally got scammed with a valve change !Employee said my valve was damaged when clearly there was a sidewall tire damaged. I strongly don't Recommend this location because its overpricing and lack of communication.
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September 2023 by Sarah Nashold
Roman greeted me with a big smile from his soul, mindful that I had a child in the car, happily and quickly helped get on my way. Work was done right, cost was the rate for a patch at other llanteras I've been to within 6 months. Now if we could do something about the constant construction these last few years. I swear construction sites have a special seceret union job just for sprinkling screws on the street.
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September 2023 by shaju lukose
I am their customer since a year. I am highly impressed by their service’s. This time I need their help, more than what they do in their shop. Luis helped and guided me like a brother and you wouldn’t believe, I met him first time. They are very professional and nice people. They stand with their customers in need. Highly recommend.Thanks Luis
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September 2023 by Adam Bradshaw
They rip you off!! Found out they waaay overcharged me to mount 4 rims, tire spacers and tires. Only found out later from competitor. Also they didn't even balance and rotate the tires as standard anywhere else. Truck vibrated for a month until I had the tires balanced. Will never recommend or go back. Also the guy running the register was very rude and frowned constantly. Not welcoming at all. Take my advice and go somewhere else where they will balance your tires and make sure your vehicle won't vibrate. And you won't get ripped off.
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September 2023 by Gary Mickalson
If I could give this place, zero stars I would. What a joke. I called them from the freeway to see if they could fix my tire. Told them what I needed and they said yes no problem and as soon as I pulled up and showed them her, they said they can’t help me. They will tell you what you want to hear over the phone but when you show up they don’t even try to help you out. And I’ve been went to a similar tire shop a couple miles away and they fixed my tire with no problem.
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August 2023 by Carlos R.
I just left from their tire shop on Tropicana and Maryland Parkway at 11:45 at night I ask the Man how much it is for a used tire he told me $65. I notice he got upset when I wanted a receipt and I was told he only accepts cash I checked the receipt and it says the used tire price is $51. I paid him 70 in total for a five dollar tip but didn't notice until I was already at the freeway. Don't let them get you how they got me. I hardly ever post stuff like thIs place robbed me and my car is squeaking worse then before.
