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October 2023 by David N.
I've been using the L'Occitane anti-aging products for years. Yes, I spend money my face than most women. The sudden change of weather brought on chapped lips. The lip balm here is the bomb! Yes, pun intended. Well worth $12. Clara is is lovelier and always so helpful!
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October 2023 by Alice Goldsman
As a regular local customer, I shop in L’occitane Las Vegas very often. I always know what to buy and where the product is. It was fine and I had very good experience until recently. There is a new employee named Clara, who is trying to hard sell and following me in the store which made me uncomfortable. Since she knows me as a local, she tried to convenience me to shop only at those days she works. I understand maybe she got commission but I just want to come whenever I want to and she shouldn’t talk to customer like that. I think it’s not appropriate.
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October 2023 by Charlotte Williams
What’s the point of having a store in an OUTLET if the Prices are the same as the Regular Store? I bought something for $40 thinking that was a Discounted price only to go inside a regular store in the Mall and the item was the Exact same price. To make it worse they gave me a floor sample that was open & used instead of an unopened new product for $40 seriously?? I Won’t be going back to this store or any of their stores in an Outlet ever again
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October 2023 by Nicole Marshall
Amazing customer service and love the products
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April 2023 by Denise Charleston
Sells person very helpful
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April 2023 by Emma Duncan
Love this scents. My favorite hand cream hand brand, but this time I decided to try this might cream.
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March 2023 by Emma D.
Love this scents. My favorite hand cream hand brand, but this time I decided to try this might cream.
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March 2023 by Marlon Serrano
Horrible I would not recommend this store I have tried to do a refund on a product twice but every time I come the manager (Cyndi) is not there. The store attendant (Winnie) is unable to process refunds
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January 2023 by rosalinda chairez
Amazing and friendly staff!
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October 2022 by Debi Gu
I love the product they sell here
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June 2022 by Dan Of All Trades
Very helpful staff.
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November 2021 by James Kim
Friendly service, deals are always similar but they have Greta gift packaging.
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November 2021 by Chris Barnes
I give four stars only because they are always discontinuing products. Once you get used to a product they are changing it for no longer make it. And the inflation on prices of the last several years are ridiculous. $20 to $25 hike on a lot of products.
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October 2021 by Pamela R Young
Absolutely Awful customer service. Maybe fine if you're purchasing items to take with you, BUT if you're taking the option to have items shipped to you as I did thinking it would be a convenient way to not have to travel out of state with the items think again. This location will over promise and under deliver. DO NOT opt to have items to be delivered.For some bizarre reason, you're told that the only option for delivery to another state is ground delivery which is insane in the times of getting items in one or two days tops. I've been waiting for what will amount to a month for items that I ordered. When the items were returned to the location due to a missing apartment number on a hand written order by Cindy on site while placing the order, the manager Richard blamed me for not having included the information on a delivery slip that I didn't create.What's unfortunate is that not only have I still not received my items that I paid for IN FULL, but I've been told by the manager that it's up to me to figure out how to cancel the order for a full refund.Rude, unprofessional, and solidly not what I expected from L'occitane.Very disappointed and still waiting....
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September 2021 by AnJaneen Simenson
Mall hours are until 8 pm, hours listed on Google are until 8 pm. We arrived at 7:30 and the door was locked. The employee was finishing up with a customer who appeared to have made a substantial sale and she had locked the store. The employee came over, unlocked the door to tell us she's closed.We drove from home to go to this store tonight because I'm low on a product. Extremely disappointing.
