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February 2025 by Silver Al'verno
I would in for a replacement freezer light bulb. Asked one person where they were he directed me to light bulbs. They were not there I went over to appliances and asked another person he redirected me to light bulbs once more and said he would page someone. I waited 20 minutes and no one showed up I finally went to the front and asked a cashier for her two page someone which she did. But Patty was getting off her shift and would not be able to help me. Patty was completely indifferent to actually helping me. And was very rude about it She was more than happy to pass me on to someone else at that point I just chose to leave and order it online but not from the Lowe's website
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February 2025 by Marlana Zarate
Horrible experience with customer service. They refuse to exchange will only do refunds that take 5-7 days. The product i got didnt have a cord!! How can you use it without power for a garbage disposal. Will not be returning.
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January 2025 by Gabriel Loarca
Bad service I will not buy from that location again
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January 2025 by Pat Web
Convenient with helpful employees but prices are high
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November 2024 by Jeanine Gibson
Customer service at this location is super hit or miss, but often, the deals or specialized items still make it worth your while.
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October 2024 by Julian Z
The employees will harass you and accuse you of breaking returns
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September 2024 by Barb Kelly
I recently had a very disappointing experience with Lowe's regarding the installation of my new dryer. During the setup, the Lowe's team overtightened a fitting and broke it, causing a gas leak. They did not fix the problem before leaving.
When I called Lowe's to report the gas smell coming from the dryer, they informed me that since it was past 30 days from delivery, it was no longer their problem. This lack of responsibility and customer service is unacceptable, especially given the safety risk involved. Dryer was ordered on 6/21/24, delivered on 6/22/24 (but not installed yet due to renovations being done in the house), installed on 7/9/24. Call was placed to Lowe’s on 7/29/24 about the smell of gas being present in the laundry room and hall.
Fortunately, Southwest Gas came out promptly on Sunday, 8/4, and fixed the issue within an hour. They confirmed that the fitting had indeed been broken by Lowe's installation team.
One other thing is that the person who installed it got blue marking on top of the Washer and it will not come up. Disappointing when you spend just shy of $3,000 with them.
I am extremely disappointed with Lowe's handling of this situation and their refusal to address a serious issue caused by their own negligence. I will not be using Lowe’s or their installation services again and would caution others to be wary of their service quality.
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September 2024 by angelo angelojoseph
I came in for diamond plated sheets for my garage. But it was way too expensive. I found it cheaper at the Depot
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August 2024 by Big Jon
They refused to check me out: "self check out only"
👎
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August 2024 by RG Diaz
If you need help finding things at this location, do not ask any of the employees because they don’t know where things are located. They will give you directions in the opposite direction that they are going so that they don’t have to assist you. Great customer service you guys should be ashamed of yourself.
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August 2024 by Sonya Muhammad
garden center needs work (purchased distress plants), but store nice and easy check out
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August 2024 by Gregg Kowalski
So much cleaner and better then home depot
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June 2024 by Maria Clita
I had a great experience at Lowe's .David our salesperson went beyond expectations to help us. Everyone was helpful and professional . Keep up the good work guys.
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June 2024 by Richard Garcia
Ordered online to pick up in store. $378 item, charged twice. Planned my day around pick up, on my way to the store “item is out of stock”. Extremely frustrating
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June 2024 by Xiomara
Place has everything and so clean
