Lululemon, founded in Vancouver in 1998, offers high-quality athletic apparel for yoga, dancing, and other activities. The brand is known for its strong community ties and commitment to customer service. Many reviews highlight the exceptional assistance from staff members, with specific mentions of employees like Paula and Shannon, who provided helpful support during shopping experiences. Customers appreciate the friendly and non-aggressive demeanor of the associates, making visits enjoyable. However, some reviews indicate a decline in overall customer satisfaction over the past year, with concerns about the store's approach to loss prevention making some shoppers feel uncomfortable. Despite these mixed experiences, the store is praised for its wide selection and the durability of its products, although some shoppers note the higher price point. Overall, Lululemon remains a popular destination for those seeking stylish and long-lasting athletic wear, with many customers expressing a desire to return.
James checked us out today and its the best service I’ve ever had at a store. Very good manners and very friendly.
September 2025
I appreciated my shopping experience with the exception of the fact that there is no parking lot so I need to park in the parking structure. I would prefer direct access. The employees are friendly and I expected the high prices. So, all in all I got what I came to get.
September 2025
Paula was amazing she really vouched for my wife and I and was a huge help getting us what we wanted! Paula is amazing among all the other store associates! We will definitely be back again to get more!