Lush Cosmetics Summerlin provides a spectacular and magical experience, with a store environment described as having an incredible energy and being like stepping into a wonderful factory. The business offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more, including iconic bath bombs, body butters, vegan haircare, and fresh face masks. The products are often described as delectable, fabulous, and like spa days in a jar, with many fun, packaging-free options.
The customer service at this location is consistently highlighted as being beyond expectations and unmatched. The staff are noted for being incredibly kind, helpful, patient, and friendly, often going out of their way to teach and showcase products. They create a completely comfortable and welcoming environment, greeting customers with genuine warmth and making them feel at ease and supported, even turning a potentially overwhelming visit into a genuinely enjoyable one. The team is praised for their thoughtful approach, frequently offering samples and providing an unforgettable experience that makes customers feel happy and excited about their purchases. This store is highly recommended as the perfect place to visit, especially for a first trip to Lush.
There were a lot of great options. It gets a 4 star because the lotion that I wanted they did not have unless I got the box with the soap and cuticle cream. They are great by the way but still just wanted to lotion and nothing else.
September 2026
Rae was amazing and gave me a few samples to try! Thank you 😭 her customer service skills were A1!!!
August 2026
Kai is so informative. She knows this stuff by heart. The ingredients and its uses. That is very impressive.
