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February 2024 by Quique A.
This place it good because it has it all. but some of their employees are AH's they always have a "not having a good day" attitude mostly the Hispanic ones, hey if you don't like dealing with customers let others that do take your place
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September 2023 by Gwen Champagne
"Absolutely fantastic", from the moment you walk in the door your greeted by friendly employees and happy customers . This store is very clean and the merchandise organized (smells good inside to,wow) and with a little help from one of their very knowledgeable staff your shopping experience will leave a smile on your face and you'll be telling everyone they need to go shop there and they to will see for themselves what a great place it is. LOVE MCFADDEN-DALE INDUSTRIAL HARDWARE IN LAS VEGAS NEVADA!!!
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September 2023 by Kathleen G.
Yesterday I went to get filters for my eclipse respiratory mask. I am a hobbyist not commercial. The staff is always helpful and friendly and they have the parts you can not find at regular hardware stores. Jace yesterday was exceptionally helpful finding the filter replacements for my mask and determining which type I needed. He went above and beyond normal customer service and I really appreciate that. Wanted to recognize exceptional service! Thanks
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August 2023 by Rick F.
If you can appreciate a quality store, make the trip at least once and you will see that this place is definitely worth your time.
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August 2023 by Julian M.
My impression of McFadden-Dale Industrial Hardware was greatly enhanced by their wide selection of products and first-rate customer service. Their skilled staff offered me specialized solutions that were precisely suited to my demands. The industrial hardware I bought was of exceptional quality and demonstrated their dedication to excellence. The ordering process went smoothly, and the goods were delivered on time and in good condition. They stand out for their unwavering commitment to client pleasure, which comes through in their thoughtful and welcoming support. To anyone looking for dependable industrial hardware solutions backed by first-rate service, I wholeheartedly suggest McFadden-Dale. As my go-to supplier for all of my industrial hardware needs, they have gained my trust.
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August 2023 by Ink'd N Fit
Live this place. It's a tradesman paradise I promise
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August 2023 by Brian Munroe
Always have the 1 off parts I need and the staff is very knowledgeable and always willing to help.
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July 2023 by Georgette Friedman
Do not go there unless you know exactly what you want, exactly where it is and don’t require any assistance from any of the employees because they stand behind the counter and just wait for you to come to them with your purchase. I tried four different people to get them to help me, but they wouldn’t, they pointed, and when I said no, that was not the right area, he insisted it was. After almost an hour I was no longer willing to patronize the store. However I still spent $60 and they didn’t have to do anything but push a few buttons and point. Why couldn’t they help me? Was it really so difficult to come out from behind the counter to assist a customer ? Apparently it is for these employees because they just stand around while the customers flounder . I look at it like this. My choices were either to come to this hardware store or to wait one day for McMaster to deliver it. Well, I will not be coming to this hardware store ever again when McMaster is half the price, no hassles, you won’t spend an hour trying to get someone to help you and then they won’t And leave frustrated. I’m a very good consumer I know good customer services. I know bad customer service, but I also know how to shop and I did my best to find what I was looking for and when I fail I try to rely on the people that work there , but what can you do if they won’t ever come out from behind the register as you can see from the photos they’re not busy they’re just lazy. Call or visit McMaster-Carr online. These guys are a joke!
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July 2023 by Shen R.
Truly exceptional customer service, true professionals, wish all businesses were like this
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May 2023 by Walt Kunimoto
Have everything the big box stores don't. Service is always exemplary!
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April 2023 by D Rod
The purple are great? They have everything others don't have... awesome service
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March 2023 by reed terrell
Very knowledgeable of the tool industry,willing to help you find what you're looking for. If by chance they don't stock and or can't get something they will suggest where you might find it.
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March 2023 by Julio Serrano
Great place. Personal very very helpfull . Very nice and knowledgeable. Everything you think of. They have it...
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February 2023 by Michael L.
These guys are the best. Home Depot and Lowe's both didn't have what I needed. The sales guy at MD took 30+ minutes to fix my problem and didn't even charge me for the little part needed for my door handle. Unreal customer support you rarely see in today's world. Highly recommended.
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January 2023 by Jamie G.
Love coming here. When your balls finally drop, and you've outgrown the big box faux hardware stores, this is the place to go. Every project I start usually kicks off with a trip to McFadden Dales. From electrical to metal stock to odds and ends, this place has it all for the serious DIY'er.
