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December 2023 by Joe Dir-teh
They were a lot quicker than I initially thought. I tracked my car up at 7:30 AM and they were finished around noon they did exactly what I asked for a fair price and I think they have been there for the past three years and I feel like I am satisfied.Services: Tires
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December 2023 by Daryl Britt
The services are great. The staff attends carefully to your vehicle's issues and provides a diagnostic print out of the machanical issues. I enjoy the services & staff. Keep up the good works fellas. Thank you to Mitch & the entire staff.
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November 2023 by Katrina Carpenter
I got an oil change on Monday by appointment. When I called it wasn't pleasant but gave it a chance. I was not greeted by any of the staff. I stood in line for a while and patiently waited to speak to the front desk. He made me feel as if I was a bother. Very unkind and not reassuring of anything. I had to ask how long it would take he same an hour. I walked across the street to the BAR and came back and hour later it was not done but he didn't update me or anything. They were closing in 10 minutes and he said I can wait outside they will pull it up I waited for 10 minutes in the cold. The guy who handed my keys didn't say hello or goodbye just very awkward the whole staff. A little customer service and kindness goes a long way. I tried paying with 100 bill and planned to leave a 20 tip hr immediately said I can't break that and pointed to a gas station. All I needed was 40 back but he didn't give me a chance to even suggest it. So there goes that tip. So I paid with card. I honestly don't even think my oil was changed everywhere else I go I get a sheet on what was done. I was handed a small tiny receipt no info no suggestions nothing. It's so close to my home but I rather go somewhere I'm appreciated or at least treated like a human. Never again. Sad experience.
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November 2023 by Randy Ongaro
The so called mechanic neglected to check my front hub bearings during a full break job so my front left tire almost fell off while driving. The shop was well aware I towing an rv trailer after the break job. My wife and I feel blessed to be alive to tell the story I would never go there again. If I was the manager I would be upset that a $1000 repair was allowed to drive off because of lazy neglect how much $$ is this guy costing you as a company.
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October 2023 by David Warwick
Had an appointment to replace headlights. Arrived on time and they got me right in. Was out in less than 1 hour including the inspection.I was expecting them to try to upsell me recommended services, but they didn't. They even applied a coupon to the bill that I didn't even know existed without me asking for a discount.Overall, a better than expected visit, and I will be back.
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October 2023 by Leo Creger
Fast, effective and professional service. Needed to get service and adjustments on brakes prior to shipping a vehicle and the staff was very attentive to the need and the timeline as the requirement was supportable. Appreciate the quick turn to help the process and send a better operating vehicle on rather than having the receiving party have to deal with it upon arrival.Service: Brakes
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October 2023 by james chenoweth
I showed up on a Saturday evening with a leaky rear brake caliper, with little hope that I would be able to get it fixed in time for our rental van to go out the next morning. The manager, went out of his way to help us get back on the road. Heath was able to source the part, and fixed it himself when the others had gone home. This level of problem solving, a can do attitude, work ethic is very hard to find these days. Meineke should take note, and do whatever is necessary to keep Heath employed with the company. I would Highly Recommend that he is promoted, and placed into a leadership role, to train others on what "Next Level" customer care is all about. 5 stars! I would hire him in an instant for a customer service job.
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October 2023 by Shelby Davis
Everyone at Meineke was very friendly and professional. Technicians performed my service quickly and thoroughly. I’ll definitely be coming back when my oil needs changing again.Service: Oil change
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September 2023 by Ant G
Didn't fix the problem yet didn't quite know what the noise was for the fan issue. Also added some other issues that were never a problem before. Added a leaky battery issue but I didn't see anything that showed a leak. Noone really talked to me during the process. Just in the beginning. Not totally dissatisfied but not really happy about it.
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September 2023 by Jazz Bissonnette
As a chick, I've never felt comfortable bringing my car to a shop. Until I took my Mini to this Meineke! They didn't try to upsell me anything crazy, didn't talk down to me, gave me a fair price and my car runs like a dream now.Services: General repairs & maintenance
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September 2023 by Sunny G
This is a hard one for me. I mean the people working here are very nice... the issue was the price to fix my mom's car was like $750. I got the parts and fixed it myself for under $100. But, that's the industry... I've yet to find a mechanic I'd give 5 stars.
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September 2023 by Alex Pineda
Beautiful service and people, great experience overall. They were able to squeeze me in for a quick service. Went at 10:00 a.m on Sept 9, whoever was the guy in the front really did a phenomal customer experience job.Thanks a lot!
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July 2023 by John Mccann
Brought in my 2016 Fiat 500X for complete service. Mentioned when I brought it in that the windshield wiper fluid was not working air conditioning was not as cold as it should be and reverse light was giving me an error on the dashboard. I was assured that they would do a complete car inspection and find these items. After spending $2700 they did not address the windshield wiper fluid, reverse light and did not even check the tire pressure. The tire pressure was 39 in two tires 36 in one and 32 in the other. Not aServices: Transmission
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July 2023 by Sharon Mitchell
I had a very good experience leaving my car to get an oil change. The agents were very professional and personable. When they had completed the service, they came and picked me up because it was over 100 degrees. Very good customer service.
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July 2023 by Phil Campbell
Excellent repair services much less than dealer. Honest service managers and staff. Meineke on St Rose is A+.Example: Car stopped. Battery good but would not jump. Towed. I was expecting starter replacement and a large charge.The findings; a connector to the starter apparently was not pushed into "hearing a click" by a former, expensive repair shop before Meineke St Rose. Did oil change and balance also. Very low charge compared to what it could have been anywhere else.How many repair shops would have charged for a starter replacement rather than pushing in the connector? All of them I know, except Meineke St Rose.This shop is well managed and they have hired honest technicians who know their stuff. Highly recommend Meineke on St Rose!Services: Electrical repair
