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February 2024 by Eric W.
A few weeks ago I wrote a review concerning my dissatisfaction with the service of Meineke and the staff up to this point. As easy as I can report when the service is not up to par, I should equally report when the service meets all expectations. After the mid-understanding Meineke and staff, particularly the corporate office along with Woody, who serves as manager for the Craig office, fought to remedy the issues that my wife and I had. From that point on they provided a high level of customer service and professionalism that we fully appreciate. Our vehicle is back up and running and in tip top shape. My family and I would like to thank Meineke and their manager Woody for getting us back on the road again. A-lot of times it's easy to complain when things go wrong, but can we keep the same energy when things get fixed. THANK YOU MEINKE AND STAFF....
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February 2024 by feeze pheez
Mechanic broke my oil cap .. I drove and my car start smoking .. gave me a list with needs that never existed before.. total RIP off paying over $150
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February 2024 by Kathy Smith
Friendly professional
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February 2024 by Kristi Hill
Accidently left a one star review earlier. The team here is top notch. Very thorough with their work. I will be taking my car here from now on. Thanks for taking great care of my car and making sure I understood everything that needed to be done. Highly recommend this location.
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January 2024 by Jasmin Campbell
no mechanic when I got there took one hour after my schedule appointment to come had no car problems at all now the check engine light is on
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January 2024 by Lisa Howe
I went in to get a quote for to repair intake sensors and my catalytic converter. I spoke with a very straight forward seemingly honest manager at the counter. Tha quote was for approximately $1700.Once I had some money set aside I went back to get the work done. This time I was great by a "company man" that gruffly spoke in short sentences. He sent me a link to their financing site and I got approved for $3200. I thought I could look into tire replacement as well with the extra money however, what I had been quoted previously was completely off. I was told I was "required to replace my catalytic converter from the dealership because it has California emissions" and would have to pay $1999 JUST FOR THE PART. Ironically his quote was for $3100 and some change. I will be contacting the BBBService: Vehicle Inspection
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January 2024 by Ethan Jeffrey
Hello, my representative Woody at the Lamb location charged me $300 for what was supposed to be spark plugs but him and his boys ended up breaking my car and lied to my face about it starting up just fine. I barely made it home safe.
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January 2024 by Stranger things Superfan
It’s a sad day when you drop your car off to get a simple oil change and it comes back with scratches all over . Then of course when I asked woody about it he told me to buzz off and call my insurance ! Thanks for the scratches woody !
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January 2024 by Krstal Hammett
The place bearly looked at our car, the check engine light was on and it would lose power and the codes that came up were all related to fuel. We had just driven back from Mexico. They tried to tell me that my 2020 Kia with 115,000kms needed a new transmission. So I left went to Kia and all it needed was some fuel cleaner and premium gas to flush out the bad Mexican gas. Would never go there again and definitely don’t recommend them.
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January 2024 by Bruce Lucas
Detailed digital analysis that included visual proof, sent out on a mobile interface with full itemization made my decision making that much easier. And all in a very timely manner. Thanks again for all of your help.
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January 2024 by Matt Blumberg
Paid for alignment and wheel balancing and the car still wobbles and shakes above 50mph and pulls to the right (just as it did before the alignment and balancing)
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January 2024 by Maurice Hooks
The tech kept me updated with the progress of the vehicle and the service was done much more quickly than I had previously thought.
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January 2024 by Arturo Lopez
Had the opportunity to take a vehicle here and was very satisfied with their work and customer service. Honest work and quick service all in one. Would recommend to family and friends.
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January 2024 by Karen Violanti
They fit me in on a Saturday because I had two lights out on my car (headlight and brake). They were friendly, professional and efficient. Thank you!
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December 2023 by The DataCollectors
Terrible experience. It seems every time I trust my vehicle with this brand a repair is not done correctly or it comes back worst. Dropped the vehicle off for an inspection picked it up and battery was dead and radio didn’t work. Woody failed to remedy or provide a resolution and said “it was a coincidence” it stopped working. Highly displeased with that answer and lack of responsibility for curing an issue that happened in their care