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January 2024 by Bob Das
Sabrina at this store is amazing. We walked in looking for shoes for my twelve year old was obviously having issues with his hiking boots. Instead of pushing product on us- she lead with a band-aid for his heel and a cushion for the inside of the shoe. Her genuinely caring attitude was rare and exemplary. Mr. Hill - this is the kind of employee that helps cement your brand's image. BTW, we ended up buying stuff from this store. Go here if you need shoes / belts and you will not be disappointed with the caring service.
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April 2023 by Jazzy D.
After a little time in Vegas it became PAINFULLY obvious that I needed walking shoes. Came to the store to look for some. Well first I walked all the way to the end of the Cesar hotel mall to Nike but Nikes did not convince me. Came to store- the guy in front was so friendly. He helped me try on the shores, gave recommendations on sizing. The shoes themselves are expensive (but worth it) I would not have survived Vegas without them.
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March 2023 by Amy T.
I went looking for this specific store as I needed new sandals. Bob was as helpful as other reviewers had stated. I am so happy with my purchase. Very comfortable sandals and great guidance on which pair to choose.
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June 2022 by Michael W.
A good option among the many shoe stores in Las Vegas. Picked up a pair of sneakers for a great price! The staff is super friendly, helpful, and patient showing different shoe styles. They don't push for more expensive items but allow you to make a choice based on your own tastes and preference.
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May 2022 by Christine G.
I just spent 10 minutes on the phone w Bob, the manager. As per the other reviews, he patiently answered question after question about different styles, fit, costs, construction -- advising me how to select the right size and make proper adjustments for different styles. I bought three different styles of Mephisto: perfect, instant fit on one; somewhat problematic on the other two, including two different sizes of the $$$ Tany, which I love. I spent the week thinking I was nuts, The Princess and the Pea, whatever, but he explained all, including tariff issues.* As per the dissatisfied reviewer, I've been at this my entire life, and my head is still spinning over what I learned. You have to come at it with an open mind. These are European sizes. That's why you may come in looking for one thing, but walk out with something entirely different. The salespeople at the local "comfort shoe" store seem terrified, and just want to make the sale, which does not inspire confidence. Bob's a true expert. I ended up returning the pair that came from his shop, but I highly recommend this shop and this manager. Best ten minutes of the day. *The answers have to do with cork/rubber versus track shoe ?? soles, tariffs on latter, more comfort on former. Plus European sizes can be tricky.
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January 2022 by Michael Moore
Service from both Bobs at this location was profoundly above excellent. I purchased my 4th pair of walking shoes; they went well beyond the ordinary to be certain that I had the perfect shoes for my needs.
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August 2021 by Chad P.
Needed a pair of dress shoes last minute to go out to the clubs with my friends in Vegas for the week. The seller was very friendly and knowledgeable on style, shoe fit, and whether or not the shoe will work for certain events. He helped fit me and make up my mind and I couldn't be more happy. It was a very positive experience and I wish the best for him and the business!
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August 2021 by Lois Cadwallader
Bob and Robert really know shoes, and foot problems. They worked hard to find the best selection and size for me. Good job!
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December 2020 by Danny Pops
Bob gave the personal touch and helped me find a super stylish pair of high quality walking shoes. Definitely worth considering if you are passing by the store! I love my pair so far.
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November 2020 by Mike Smith
The shoes are great.And the staff are always Helpful and Friendly.
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September 2019 by Sidonie D.
Best shoe shopping experience ever -- thanks to Bob B. We were at Caesar's Forum Shops yesterday and happened to walk by the Mephisto store. We love Mephisto shoes and sandals and have worn them for many years but have never been to an actual Mephisto store until now. We were going to "just look" but it's hard not to buy when you're surrounded by beautiful, trendy and high quality Mephisto shoes. Bob was the only sales person in the store and he really took care of us, answered all our questions, and made us feel special (even though we were just asking one question after another, lingered in the store, and told him we weren't ready to buy). He was extremely knowledgeable and when I couldn't resist trying a couple of sandals on the way out, Bob patiently and happily helped me pick the best and best fitting pair -- and the style I ended up buying wasn't even in my radar. Now, I like buying shoes online too especially when I can get some savings but I wouldn't have been able to pick the correct and best pair -- and in a different size than my normal size -- without Bob's expertise and the exceptional shoe shopping experience he gave us at this Mephisto store. Bob, you made shoe shopping enjoyable for us and thanks also for reminding us about Mephisto's resole and refurbishment program. Mahalo!