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March 2024 by Hector Gonzalez Custodio
This is definitely a 9.0 Score Pizza ?A Most Have, This Pizza is in a very special class.I normally don’t like Pepperoni on my pizza but this pepperoni is super deliciousI will try to put my experience into words because I don’t want you to miss out in this experience,Ones you give that first bite the sauce will gently splash in through your mouth not overpowering the juice cheese and a beautiful crunch. Is just very classy and will make you think you are in Italy ??Be sure you don’t come on Mondays, Tuesdays are only to go and Normal Operating hours the rest of the week.? A very nice Beer ? bar is available with a grate selection of beer and wine that you will love.The Dining area is Amazing Very big and excellent for big Groups.Extra parking in back
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February 2024 by Kerry Fezza
I'm noticing a trend here in the reviews - very similar to my experience.We used to love this place & believed they had the best bread in Vegas. We always had good experiences dining in.Take out is a whole different story. I called 25 mins ahead & ordered an Antipasto salad & another single serve salad. I asked for bread & was told it was 2.99$. It's only complimentary when you eat in? First she had to check to make sure they were selling bread that day. Thought that was kind of odd since it's literally their bread & butter! Pun intended. NP. It's worth it.Upon arriving 25 mins later the restaurant was closed & only Take out was open. I was greeted by Tiffany, who took my phone order, wearing a mask?No one else was there & my 2 salads still weren't ready? Didn't take too long. Meantime I paid the pricey bill & left a small tip while I was waiting. When she brought out my order I asked how they were able to fit my Antipasto in a single to-go container since it's supposed to feed 3-4 people? At 18$ + I expected more. To add insult to injury when I opened the lid the lettuce on top was rotten. You know when spring mix goes bad & turns black? She asked if I wanted the salad remade & I replied - with what? More bad lettuce? No thank you. She refunded the amount but wanted to keep the original receipt and tip. I said I'm not tipping you for giving me bad salad. The other salad was fine & came with a garlic knot- old, cold & stale. Their usually phenomenal bread was like a day old too. Since I was feeding multiple people I had to go to another restaurant to complete my lunch order. Super disappointed.We've been going down to CHICAGO'S on Durango & Sahara. Their Italian food is great and so is their service!
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February 2024 by NATE Dawg
Metro is always clutch for good food and service.The Gotham pizza, chicken wings, and the parmesan fries for the win!! ?
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February 2024 by Jeremy Anderson
We gave this place two tries because the food is genuinely good. The first time, there were very few people there, but it still took an unreasonably long time to be served. The server made some excuse about how he'd accidently given my calzone to somebody else (which was hard to believe given that there were maybe three other tables with guests) and, somehow, that meant that, after 30+ minutes of waiting, the kitchen was going to have to start BOTH of our orders over. We wanted to believe that we'd simply gone on a slow night and the staff was not on their A-game. The next time, it was busier, but by no means exceptionally busy. It took 45 minutes from the time we ordered for us to get our salads, and another 45 minutes until our entrees arrived. The whole time, our server was clearly avoiding us. I've worked as a restaurant server, so I generally try to be patient and understanding, but the poor service has driven us to look elsewhere for Italian.
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February 2024 by Randy Fuchs
Service was really off tonight. Order mistakes slow service etc. But still delicious!
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February 2024 by PonyBoy Williamson
Just left due to a waitress yelling at the hostess for sitting someone in her section when occupancy was well below a quarter of the dining area. Love their food, but won’t eat at a place with such open disrespect.
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February 2024 by Randy Shinn
What happened to this Metro location? It used to be great, a place my family enjoyed a lot. It’s now a dumpster fire. Sometimes it’s open, sometimes the online ordering works, sometimes the food is good and sometimes the employees actually give service. Sad to watch a place we used to enjoy go downhill like this. Might be time to clean house and reset this location. Until that happens, I will not be back.
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February 2024 by Thomas J Love
I spoke to tiffany the manager and she was very rude and clearly did not care about her customers or her owners business. I ordered a pizza & chicken fingers at 11am so it would arrive to my home by the start of the football game. 40 minutes later, I received a call that they had a problem with there delivery driver and it would be an additional 1 hour to receive my order. At that point, I told them I would just pick up my order and to my surprise when I got home it was the WRONG pizza not what I ordered. When I called back after being left on hold for a long time period, I was greeted by Tiffany who announced herself as the manager. I explained to her the problem and she had ZERO customer service skills and was argumentative about the timeline and did not care that my order was wrong. I typically like Metro Pizza but this experience was terrible and only made worse by Tiffany the nastiest person I have met in a very long time. I actually feel bad for the owners of this pizza parlor, there manager Tiffany is only hurting there business by treating their clients poorly. I understand mistakes happen but when they do some kindness and customer service goes along way to making a bad situation better.
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January 2024 by Fidel Peterson
I've visited this restaurant approximately 8 times in the past 5 years. The first visits were dine in and all was good. The food was good and the service was I'd say average. After this I started using the take out option and enjoyed the food and service. However, after having a very unpleasant dine in experience two years ago I stopped using them. Time passed and on Sunday Jan 21st 2024 I decided to give them another try as I was craving spaghetti with meat sauce. The young lady who took my phone order (Amber I believe) was very friendly and professional. When I asked for a "Side of Sausage" she replied let me make sure we have it avail. She confirmed it was in fact available and finalized my order. This was the end of the good experience...... When I arrived to pick up my food I was met by a rude cashier who appeared to be assisting another waitress cash out... I was told to wait and they would be with me in a minute.. After waiting patiently and watching the two women work on cashing out other tickets for about 10 minutes, another young man asked I needed help... He read my order to me and stated that I had a side of meet balls... I explained that I in fact had ordered a side of Italian sausage. He looked surprised and said let me check. The young man returned with a bag of food and told me the total. I asked if the order was made correctly and he assured me it had. I paid for the food and noticed I dint see bread in the bag. I asked if The order came with bread and was told that it did not. I asked why as in the past It had always come with a small side of regular bread. The female cashier stated, "That was like two tears ago... We don't give out bread anymore"... I replied politely, "yes its been a while since Ive been here... How much for a side of bread?" The young man said $5.00... The female cashier told me that she would simply give me a small side of bread.... But then came back and said they were all out of bread... I found this odd as they were gong to be open for another 4 hours serving their dining room without any bread.... Oh well.... When I return home I find that not only did I not receive bread.... I was missing my blue cheese dressing for my salad and the side of sausage.... The cooks actually put what appeared to be one small scoop of sauce on a HUGE serving of pasta and paper this slices of pizza topping sausage on my spaghetti... Needless to say I trashed the entire meal.... So much for the 2nd chance with Metro Pizza....
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January 2024 by John Miklosey
Food was good.
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January 2024 by Kym Bigler
We love this place, atmosphere is amazing and good is always delicious. Service is a bit on the slower end but the product is worth the wait. My only complaint- make a medium size option!
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January 2024 by Matt H
This was my first time visiting and it was definitely not a disappointment. Got two pies and cheese sticks for a fairly reasonable price. The cheese sticks were large triangles of mozzarella and they were pretty tasty. All in all, it was a good visit and I'm sure we'll be back in the near future.
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January 2024 by Justin Purcell
Stromboli was decent but really lacked seasoning, I sat at the bar, they were to busy for the amount of servers they had so it was a little frantic.
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January 2024 by Ghalina C. A.
We went for lunch and the food was really good, the place was nice and spacious, the service was good and on top of everything to see if we were ok or needed something. My only observation is they need better knives cause the ones we got, have no sharpness whatsoever, so we couldn't slice our food.
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January 2024 by Kerrie Tainter
I was able to get a seat at the bar and the service was very accommodating even on a busy night. I love the honey hot pepperoni. So good!
