Metro by T-Mobile receives strong praise for its amazing and friendly customer service. The staff is described as great, helpful, and possessing a willing spirit to assist with any problem, always with a great attitude. The store is noted as being clean. Some customers report very long loyalty, staying for over 13 years because of the good deals and service, even after considering other carriers. A minor critique mentions that the store is sometimes closed during the day, and phone or tablet availability can occasionally be limited. Overall, the team earns perfect ratings for their helpful and consistent support.
Jose who works at this metro is an awesome employee! He was helping several customers including us at the same time and was doing a good job. I just wanted to show him some appreciation for his excellent customer service!
July 2025
This store is amazing, clean inside and out, perfect at customer service, don't know the 2 ladies names but they are great 👍
July 2024
THEY ARE FRIENDLY, SOMETIMES I COME AND IT'S CLOSED AT LIKE 3:00 PM. MAYBE BECAUSE I WAS GOING TO EAT OR BREAK, THE BAD THING IS THAT I ASKED FOR A PHONE AND THEY DID NOT HAVE IT AT THAT MOMENT, THEN THEY HAD A TABLET IN SIGHT AND EITHER, WELL, NOTHING HAPPENS,
