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August 2023 by Judy Eady
This location is not crowded. I shall return.
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August 2023 by Frater Jason
Really not sure where to start. The two guys barely spoke English. First off lies about phone, I ask if the moto g stylus was 2022 or 2023, he says 2023, first lie. I was porting over from another service, paid them , then he says I gave them the wrong zip code for the previous provider saying they had already moved my number (which means service is activated) second lie, the hijacks said number and wants another 60 dollars to fix it. I demanded my money back multiple times (wasting my time, I had an important appointment,which I told them multiple times) only finally to say that it was suddenly working. Tried to over charge for accessories, REFUSED TO PROVIDE A RECEIPT, wouldn't tell me the account pin. I've done a report with BBB, and have called corporate multiple times, they say they are going to investigate, but I'll be calling them everytime I have a spare moment. These people are scammers, period. If you have any other options take advantage of them
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August 2023 by Alexander Leos (Alex)
I asked for receipt and they refuse to give it, saying that it what come via text, but it’s been a month and I haven’t received anything. This makes me believe that they’re over charging “services”!!!
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August 2023 by C M
SCAMMERS!! YOU WILL BE OVER CHARGED AT THIS STORE!! BE CAREFUL! SCAMMERS! SCAMMER ALERT! THEY TRIED TO OVER CHARGE ME TWICE UNTIL THEY FOUND OUT I KNEW BETTER!! SCAMMERS!!
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July 2023 by Lol B
Very poor customer service, a huge lack of communication. I came in for the iPhone 11 deal and they were pushing me to get an android. After explaining my situation with my phone they didn't seem to care and kinda gloss over my problem and instead cared about selling. I know that's their job, but when someone say "no" that problem doesn't mean "yes".
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June 2023 by Google user
Very poor customer service, a huge lack of communication. I came in for the iPhone 11 deal and they were pushing me to get an android. After explaining my situation with my phone they didn't seem to care and kinda gloss over my problem and instead cared about selling. I know that's their job, but when someone say \\\"no\\\" that problem doesn't mean \\\"yes\\\".
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June 2023 by Lawrence Avila
For only having one person at the store the time I went ,the guy did the best he could and appreciate the service...
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March 2023 by Skye jones
Chris is awesome. I so appreciate him and all the hard work... His customer service was great... idk a out metro pcs tho
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March 2023 by Michael Joseph
I can't believe how long this business has left the graffiti on their wall. The first tag has been there for at least 4-months! Buy a paint brush T-Mobile!!!
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November 2022 by Shanna Durr
I went to this location on 11/11 to add a new line customer service was unacceptable and when setting everything up nothing was explained I was just charged an amount without the clerk explaining what the charge covered. When I asked for a printout of my charges one of the ladies blatantly said and I quote " well sh*t" and then I was finally given my printout of what I was charged. It was not busy at the time only one other cx at the time and that family was treated completely different. Would not recommend this location.
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November 2022 by Rhonda Komchai
Oblivious to company policy I wanted to upgrade won't do it in the ghetto
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October 2022 by April Lucas
Helpful staff. Didn't have the phone I wanted in stock.
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January 2022 by Erica S.
i was in & out of this place in minutes . one of the customer service reps named Jennifer helped me to figure out the volume on my fathers phone ! she is optomistic and a wuick thinker . i loved the service she gave me and will continue to use my local metro by t-mobile! you rock girl ! big thumbs up . my father is 81 and you know we do anything to make the old man satisfied . thanks again !
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September 2021 by Nekia Palmer
Hector did a amazing job! Really friendly and professional!
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September 2021 by Ahonesty Mayweather
Hector was great he made sure I left with great deals and there promo deals
