-
August 2024 by Jennifer Sosa
GREAT PEOPLE GREAT SERVICE
The worker here was very nice, I was next door at smiths and being followed while the person kept taking pictures of me. I asked smith’s employees for help since my phone was dead and I couldn’t get into my Tesla and Smith didn’t intervene nor help me.
I went into this Metro PCS next door and The worker at the time helped me charged my phone so I could access my car and get home safe. While I didn’t buy a phone here, his help as a non client was amazing.
-
July 2024 by MinicraftBlockMinecraftMan7
I had to wait over a week to get my repaired iPhone 12, then I go here because I'm having a horrible time with their online services, then they say it will take an ADDITIONAL WEEK. At this point I need to switch to Verizon. The service with this carrier around the city is god awful. I can't even go anywhere without my text messages taking 2 minutes to send. Even at home.
-
June 2024 by Ana Rosa
Ron was a great helper for me canceling my phone line and adding another one, very sweet guy 10/10 customer service ☺️
-
April 2024 by Dream Harris
I was having a hard time with Metro online and went inside the store and the manager Alex was great.....he was very understanding and helpful! Definitely will recommend to everyone. He renewed my faith in Metro by T-Mobile. Thanks again Alex!
-
March 2024 by Rocky
Rashid was awesome and helpful. My son was very happy with his new phone.
-
February 2024 by Jay Ramirez
Lisa took her time helping me pick a phone right for me. Thank you again Lisa
-
November 2023 by Nathalie Verstraeten
I asked for a simple question 2 days in a row, first day my phone didn’t charge anymore, and I wanted to purchase the iPhone 14 pro,……supposedly they didn’t have one available…. Because they were closing! I understand, being in retail. So I asked, give me your card so I can call if you receive some tomorrow, witch they claimed.I called and they had some the next day in the afternoon.As I entered the store, the young ladies had NO idea what they were doing…. I kindly asked, can you please give me a breakdown of what my cost will be and my first payment.Well…… the manager or whatever he is and pretends, joined them, and couldn’t give me a breakdown, his answer was…. I don’t know, we don’t know…. You will find out on your next statement???I kindly told him, hey listen this account, who I’m authorized on is my ex husband. We are great friends, but I don’t want him, excuse my French… tell me: woman what the F… are you going to pay for this phone? So can you please give me a breakdown, so I can inform him upfront the billing.Nope they couldn’t, so I said, well thank you but I’m going to take my business elsewhere.He became like a demon… you go, you get out of my store, I don’t want you here, you have a great day, leave!!! Leave my store!!! Goodbye!!!!I went to another location, they gave me the correct breakdown, and I was out in 15 minutes.It’s sad, poor man must have a horrible life ?
-
October 2023 by Wafi Ahmed Khowaja
As they got new management and they are very friendly, and knowledgeable. Just got an upgrade and they hooked me up with two free tablets.
-
September 2023 by Matchalove (Matchalove)
Came in a few weeks ago to get a phone transferred from my mom so she could use it on this network. The girl that helped me was very kind, even helping me past closing time which I greatly appreciate. Everything was done in a quick manner and my mom has been using the phone ever since.
-
June 2023 by Jason Ruggiero
I went to this store and i had an iPhone 12 that was frozen.The agent said i needed a new phone.I bought a phone that I had From Cricket.The agent told me i couldn’t use that phone.i was presented with a few phones.The agent tried to pressure me into buying the IPhone 14 at $150 a month.I bought the IPhone se which i hate it’s trashed.And when i went home my original phone ran out of charge and i charged the old phone and it worked fine.I was hustled for $74month for a terrible phone
-
January 2023 by D Braggs
The young lady that helped me was courteous and very smart. I will always give them my business.
-
November 2022 by Evan Forbes
Friendly service.
-
September 2022 by David St James
The worker wasn't able to do anything! A friend needed her account number and the j*** said she needed to answer a bunch of security questions, she had her Driver's License with her and he wouldn't do it. We went to another location and had no problems.
-
July 2022 by Alan Baldner
HORRIBLEHad issue with a brand new SamsungI talk to Metro and they said to take it back. The store refused because it had a minor scratches on the back of the phone. When the salesperson sold it to inside of the case.e also bundle in a case. She put it on before I ever touched itNever been put of the case. The case has a plastic patch on the ibsig
-
June 2022 by Faauigas Unlimited
Sucks axx
