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November 2025 by Jill stewart
I went into this store on 11/3/25 around 1pm and I was greeted by sales associates but I was saddened to hear them talking very rudely about customers who were still in the store. It’s a small store and I think everyone could hear them. I now know that one of the ladies they talked about had returned a sweater with holes in it and the other lady is a hard customer who needs a lot of help. I wanted to try on/buy a few items but left because I didn’t want to be the next customer talked about so rudely.
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October 2025 by Melina Dhana
Amazing store, beautiful clothing. 100% recommended.
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September 2025 by Nacole Totten
Tim Tok scam? Or is this real?
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July 2025 by Cassidy Turner
I’m disappointed they got rid of the sale room
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June 2025 by Samantha Manzella
Has cute clothes for all ages
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June 2025 by Lauryn S
the staff is great, however its a small store compared to most free people
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May 2025 by Brittany Christine
TERRIBLE!!! Walked in the store. TWO white woman working at the front (of course) saw me, didn’t even say hello!!! I felt so bad. Really?????
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March 2025 by Ashlie Cuessy
I was really disappointed with my experience at Free People, especially considering its location—right in front of a Mexican museum. The irony was not lost on me. So much of the clothing is clearly inspired by Mexican culture, yet it felt like the store catered exclusively to a certain type of customer—and that did not include people of color.
My friend and I walked in and received zero acknowledgment, no greeting, nothing. Meanwhile, a group that came in right after us was greeted immediately and warmly. The difference in treatment was noticeable and uncomfortable. If you’re going to profit off cultural aesthetics, the least you can do is welcome everyone who walks through the door.
Do better, Free People. Inclusivity isn’t just about aesthetics—it’s about how you treat people.
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September 2024 by B
Such a great store with a great selection.
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August 2024 by Kenny Chan
Very disappointed in the Service at Michael Kors shop near the Palazzo. My wife went and purchased a few items and worked with the sales person to ship them home. When we received the items were very disappointed that the shoes were not new and had been worn with dirty bottoms. Additionally, there was no purse bag provided. Very poor service, will not go back to that location.
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December 2023 by Jo Jore
The sales team is very nice and patient when placing orders.
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September 2023 by Google user
Great experience customer service and management awesome High recommend for everyone
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September 2023 by sammy campbell
Great experience customer service and management awesome High recommend for everyone
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August 2023 by Sirena Bazile
Loved the clothes there!
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April 2023 by HONEY
I love this store and free people style.
I bought a lot of clothes and different styles and it's my favorite store ,it's been 20 years since I started wearing.
