Michaels is a craft store offering a wide assortment of supplies for various projects, including art materials, fabric, canvases, frames, floral items, scrapbook materials, beads, and craft machines like Cricuts. It also provides party planning services with balloon inflation, decorations, gift packaging, and seasonal decor. The Las Vegas branch is described as a generally clean and organized store with self-checkout for quick service. Many customers find it a pretty good store that usually has what they need for projects, noting a fair selection of items like scrapbook paper. Positive experiences highlight a great, helpful, and delightful staff who provide excellent service, especially in areas like custom framing where they assist customers in creating their own projects. The store is praised for having great deals. However, some critical reviews point out specific shortcomings. Several customers express disappointment with the dwindling and minimal variety of yarn, stating the selection is not well-stocked and recommending other stores for yarn needs. There are also occasional reports of less friendly staff encounters and some organizational challenges during seasonal rearrangements. Despite these points, many visitors indicate they would return to shop for their crafting needs.
Clean and organized store, friendly staff, and a huge shout out to Jei who really exemplifies excellent customer service! Will definitely be coming back to this location for my future craft needs.
January 2026
When I was there a couple of days ago, the entire store had only 1 cash register that’s working. The waiting line got longer and longer. It was a very bad customer experience.
December 2025
Michaels never lets me down. For over 30 years, that I've been coming to this store, I have found everything! Thank you!
