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February 2024 by Margaret Thompson
I first stopped at this Midas shop to get an oil change as it was close to my office. Since them, I use them for tires, have had my struts replaced, and various other repairs. I go to them before any other shop as I trust them completely. Their prices are fair -- many other placed recommend services that aren't needed, but this shop is trustworthy!
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January 2024 by Kevin S.
I went into this Midas in Vegas because they were willing to change my oil by providing the oil for a conventional oil change. I was under the impression that many oil places no longer would use conventional oil if required. There wasn't a problem using my oil and filter, however when they were supposed to check the rear differential fluid level they claimed they couldn't remove the filler plug because it was stuck. They also claimed there was a risk of cracking the rear differential if they further attempted to remove it. I took auto mechanics at a vocational school so I know how outlandish this claim is. If the differential was low I didn't have an expectation of filling the differential up at no additional cost. Since I'm traveling I was left with no opportunity to get it topped off if they weren't giving me an opportunity to verify how low it actually was. After leaving the store I was left without a solution until I saw a regular oil change outlet just down the street. I moved down there and they helped me out by removing the plug which the first place likely damaged with the second place providing a new plug, and checking the level which was low enough to be a concern. Had they not been willing to check it could have done damage to the internal bearings. After the money spent for the oil and filter and correcting their malfeasance it cost more than a full oil change done by them... which the correcting establishment showed me they had the conventional oil, brand, and viscosity readily available. Just goes to show how a business can make a bad situation even worse.
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January 2024 by Barbara Jennings
I went in to this Midas to have my brake fluid changed. I was told that my vehicle, which has 55,000 gently driven miles also needed to have the front stress replaced. I thought that was odd because in the last 6 weeks I’ve been to the dealer for another repair and multipoint inspection, and had the brake pads replaced at another location and neither mentioned struts.I went to another business for a second opinion and he told me my struts are fine. They are dry and not leaking.I don’t trust this Midas location for service and wanted to let others know to beware.
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December 2023 by Derek Jones
Great experience. Everyone was incredibly kind and knowledgeable. Thanks for you for your service!
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December 2023 by Marilyn Bramante
Tibria has always been pleasant helpful and a pleasure to deal with...that is why I keep coming back to this location
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November 2023 by R Chris
If you make an appointment, don't expect them to honor it. This is the longest wait I have ever had to wait at a shop. There is a strong lack of communication skills/professional skills in dealing with customers. I would recommend looking somewhere else.Services: General repairs & maintenance
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November 2023 by Trish B.
This Midas location has given me great service at reasonable prices. Routine service is good, and when a more complex issue arose, requiring repairs to pass my smog test, they found the necessary solution, got the parts, and did the work pretty quickly and at a reasonable price. They have been quite willing to explain the proposed work and charges. There is also a nice clean waiting area.
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October 2023 by Ryan S.
I made an appointment for 10 a.m. They started on my care at 10:50 am. If they allow for appointments, they should honor the time versus putting someone in front of you who doesn't have an appointment. They didn't think anything about being 50 min late and offered me my keys back. I would not recommend coming to this location based on honoring their appointments and the lack of professionalism in their communication and attitude toward their customers.
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October 2023 by Mark Bubel
This shop is honest and very professional. I highly recommend taking your vehicle in for servicingServices: Brakes
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September 2023 by Kira Reed
I loved the vibe of the staff and their camaraderie with customers who felt like caring family members. I'm thankful for being shown problem areas and given explanations that I could understand. I'm thankful for the suggestions and great service that I received. Tibria is wonderful and an asset to the business. Thank you for the care of my vehicle.Services: General repairs & maintenance
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September 2023 by Heather D.
Went in for a tune up Then after that car just stop and wasn't able to steer. Hit car in front of us. Waiting for tow for 2 hours in 103 weather Back in said it fix They didn't Again car just stopped having to turn car bad on in traffic This went back and forth from April to August. Then when we got a phone saying if we don't get the car they'll charge 50 a day and we owe them 150 for storage The owner then up the price then went up by 450 This place is HORRID 1
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August 2023 by Taylor Gore
Bill was an absolute delight. He and his team were very quick to fix my AC problems (of course during the high temps of summer time, my ac decided to go out) and Bill was able to take care of a few minor things that also needed some attention, for me. His customer service demeanor was very wholesome, while also being direct to the point without making me feel like I was being hassled to spend more money. Price was absolutely fair, especially compared to other big name shops I inquired about the work. I will be a returning customer in the future for any other vehicle troubles or maintenance. Thank you to Bill and his shop team!Services: Auto A/C recharge
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August 2023 by Montse Merino
This is one of the best Midas I have been to. They are so honest and professional. Tabria is great at explaining and wonderful all around. I trust their expert opinion. I recommend this location.Service: General repairs & maintenance
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August 2023 by elaine burns
Not right when I picked up suv for breaks. working great great now after a return trip. price was crazy. working like new on a 20 year old suv. Thank you.Service: Brakes
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July 2023 by Elaine B.
THE WORST. Went for breaks. 2600 later. drove away. parking brake doesn't work. so much noise coming from the car while driving don't think I should drive it. the car is worst then when I took it there. when i picked up the car the employees were watching tv in the lounge. I will be not taking it back there. This is my first review of a place. This is not a joke. do not go.
