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November 2023 by justin baird
Thanks guys
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October 2023 by Tony G
Horrible. Didn’t even try to help. On top of that she lied about the company’s policy with such a belittling smirk on her face. I have been up for hour trying to find where it say I need the documents she demanded I have. I have not been able to find it!!
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September 2023 by Desiree K.
Manager fast but don't go to Dulce. She is slowwwwww. Took her 45 to update my salary. Slow typer and over complicates simple things.
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August 2023 by Zukazi K
If you are not their race you won’t get a decent experience with customer service. I literally stood in line watched another teller call for the person behind me to service them. Every person EXCEPT me got greeted with a “GOOD MORNING!” I hate for people to work in customer service but only service SPECIFIC folks. do better. I just left I really don’t have the patience with these ignorant people.
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August 2023 by Missy Scott
ITS WEIRD BECAUSE I NEVER HAVE A PROBLEM WITH MONEY TREE. I ONLY GO TO THEM LOL.
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June 2023 by MARY BOWENS
They are very professional and help you with any problems you have with your loan
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February 2023 by Moises R.
Janet was very polite and quick I was there literally like 5 mins or less she gets straight to the point Very nice lady very nice customer service Had no issue Janet thank you and your staff
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July 2022 by Danielle
Won’t cash money orders that are blank that I purchased myself and never used from two weeks ago- even with receipt attached -don’t waste ur time.
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May 2022 by MICHAEL J DOODAKIAN
5 STAR EXPERIENCE AGAIN. ARRIVED AT MONEY TREE. GREETED BY MARIA. IN OUT HELLO ? GOODBYE ? MARIA SO PROFESSIONAL COURTESY AND DOWN TO EARTH. GREAT 5 STAR EXPERIENCE AGAIN. THANK YOU MARIA. MY NAME IS MICHAEL J DOODAKIAN AND I APPROVE THIS MESSAGE.
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April 2022 by Willamette Valley Painting and Construction
The most unprofessional waist of my time ever ! In a time of obvious emergency I am asked to not email documents but stand at a glass window like a prisoner with a keyboard and mouse accessible to me and the monitor on opposite side of glass as if I’m a danger to the screen. And told I needed to print multiple documents consisting of multiple pages with a computer that doesn’t even allow photos or documents to be viewed with the settings on the computer . So I was ignored by staff while I’m made to waist over 2 hours figuring out how to print documents I already emailed with a online application 2times. Let me remind you I’m not a computer person I work in construction. I am a Buisness owner from oregon in a state I’m not from at 5pm waisting critical hours only to be told after the teller throws out 99.9% of the documents I was asked to provide. She looks at one page of my 2021 tax returns says I’m not sure I can use them? (Most recent ones just filed last week?) she sees my company generated over $352,000 income and seeing as I had no start up loans no assisted and paid for all payroll and taxes out of my own pocket and we generously made donations and gave away labor throughout our first year. We happen to show a loss in profits. .. she takes 2 min to look at the document and says since this number is a negative we won’t be able to loan you the $300 to get home your asking for!!! Wow how unprofessional and outright embarrassing and rude! Not able to explain to me as why she came to that conclusion. I’m sure every company in the first year well 99% show a loss. And I’m sure money tree Itself has outrageous unnecessary purchases every year at the end of tax season in order to right off profits as to not have to pay taxes!! I’m highly disappointed and appalled at the lack of understanding or professionalism they show here! If your doing good and seem to be able to afford the loans and interest offered your turned down but if you look as though you might struggle or default, your offered is the max!! I will never return and never Refer anyone to this establishment. I would recommend spending your time somewhere else where they actually care about your situation and spend quality time to help you through the process instead of letting you waste valuable time in a time emergency.
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April 2022 by Willamette Valley P.
The most unprofessional waist of my time ever ! In a time of obvious emergency I am asked to not email documents but stand at a glass window like a prisoner with a keyboard and mouse accessible to me and the monitor on opposite side of glass as if I'm a danger to the screen. And told I needed to print multiple documents consisting of multiple pages with a computer that doesn't even allow photos or documents to be viewed with the settings on the computer . So I was ignored by staff while I'm made to waist over 2 hours figuring out how to print documents I already emailed with a online application 2times. Let me remind you I'm not a computer person I work in construction. I am a Buisness owner from oregon in a state I'm not from at 5pm waisting critical hours only to be told after the teller throws out 99.9% of the documents I was asked to provide. She looks at one page of my 2021 tax returns says I'm not sure I can use them? (Most recent ones just filed last week?) she sees my company generated over $352,000 income and seeing as I had no start up loans no assisted and paid for all payroll and taxes out of my own pocket and we generously made donations and gave away labor throughout our first year. We happen to show a loss in profits. .. she takes 2 min to look at the document and says since this number is a negative we won't be able to loan you the $300 to get home your asking for!!! Wow how unprofessional and outright embarrassing and rude! Not able to explain to me as why she came to that conclusion. I'm sure every company in the first year well 99% show a loss. And I'm sure money tree Itself has outrageous unnecessary purchases every year at the end of tax season in order to right off profits as to not have to pay taxes!! I'm highly disappointed and appalled at the lack of understanding or professionalism they show here! If your doing good and seem to be able to afford the loans and interest offered your turned down but if you look as though you might struggle or default, your offered is the max!! I will never return and never Refer anyone to this establishment. I would recommend spending your time somewhere else where they actually care about your situation and spend quality time to help you through the process instead of letting you waste valuable time in a time emergency.
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November 2021 by Uriel Cortez
Extremely nice staff, I called before i went in to see what i needed for a loan. And when I went in lee ann helped me she explained everything I needed to know and didnt take no longer then 10 minutes extremely grateful.
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October 2021 by Mimi Banks
SCAM!!! My boyfriend went to this place to cash a check, the man who was servicing him tried to charge him 50% of what the total amount of the check was. The check amount was $1,200, the man told him if he cashed it there he would be leaving with $600. People really have no decency even when running a business!
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August 2021 by Michael D.
money tree. on sahara by in & out. stopped in monday morning greeted by marie. which by the why so professional courtesy and down to earth. in out goodbye. no paper work. so easy unbelievable. thought mgt would like to know. by the way. salute blessings to marie with the birth of your children in a month 1/2. god bless always!!! your customer for life. michael j doodakian.
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May 2021 by The life of Mariaaa
I needed help with something and the customer service was impeccable