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February 2024 by Shaun K.
Owner is so nice and hard worker! So his is staff! Being a single lady it was nice to feel safe and they helped me with not only my storage needs but a van for rent to get my stuff to and from the convention center! Great location if you do a lot of shows in Vegas!
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February 2024 by iwill drive
The after hours key drop off was painless. Thanks. Tip don't block front gate or park illegally else extra charges. Plus by using key drop you save the $20 on rep extra charge.
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December 2023 by Kevin Silva
The service here was excellent, fast and to the point, super helpful, I’ll will continue doing business with you thank you so much !!!
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October 2023 by Ali D C.
Great group of very helpful guys who turned my morning around and got me on my way with a rental after a very bad experience with a different location. Very quick, helpful, knowledgeable and reliable!
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September 2023 by Benjamin Meredith
No one was available to help us so we found someone to do so and he was rude right from the beginning of the interaction to the end of the interaction. He fed us lie after lie and definitely should not be around any customers if that is how he is going to treat customers. Do not come to this place for your U-Haul/moving needs.
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August 2023 by Don W.
Worst experience I've ever had with a Uhaul dealer. I've been renting from uhaul for 30+ years, all over the country, at least 8 times a year. This woman was downright rude, insisted on taking driver's license and credit card through a fence and going into a building that I wasn't allowed in, and refused to complete my reservation because of an Arizona DL. Never had an issue with this. Rent in Florida and NY and Las Vegas 3 times per year in each location. Never an issue. She was completely rude and refused to rent us the truck. U-Haul refuses to even take a complaint or take any kind action to make things right!
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July 2023 by Denise Akins
I rent just about every 2 wks and Kellie is awesome I make my reservation get there and I'm omw
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July 2023 by Roberto O
Ofer and his people are always the friendliest people I've ever dealt with renting equipment. I've used this place many times and will use this place many more. Best in town.
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June 2023 by Katie M.
This morning my husband had a reservation for 6:00am. Upon arrival he was greeted by a extremely rude man although the reservation was self pick up this man was hurriedly speaking over him and not allowing him to speak when he was trying to explain he already had a reservation. The man was insistent on setting up a "new" reservation. We always rent with uhaul. Throughout the years this is the worst service we have ever receive.
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March 2023 by Ashley H.
I wish I could give no stars on this one. The lady that runs it (in the white Honda) does not answer the phone and although it states they are open until 5pm she leaves/stops answering the phone at 4pm. This is bad business behavior and a waste of customers time (hence the review) if you wish to not do business until 5pm then don't list it that way in your business's profile.
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February 2023 by Madeline Calderon
Place is Hella ratchet, customer service is not really their priority, you gotta hunt down somebody to help you. Their uhauls are poor quality and aren't the easiest to use even if you're used to renting uhauls. I turned it in on time but because there was no one there to help me and I was on a time crunch I had to check it in myself. As soon as I finished checking it out the lady finally came out from her hiding spot and really had the gall to ask me oh you didn't think to park in the parking spot? Like dude are you serious?? Lol I just turned in the keys to the Dropbox and did your job for you and you want to reply to me with a snarky comment? No thank you or anything? Like maybe you should have checked me out like you're supposed too, I already turned in the keys it's out of my hands I got stuff to do and don't have time to deal with your absurd commentslmao won't be renting a uhaul from here again fs.
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October 2022 by Eddie Davis
Very friendly staff at Uhaul!
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July 2022 by Josh Wells
I recently used a uhaul rental truck there. Truck was in great shape. Kelly was Very friendly and helpful. Great rate.
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December 2021 by Kaylee D.
I never though I would have an experience so bad that I would write a yelp review. Here's to my first negative experience with a business. Made a reservation today for the only cargo van in town- I showed up at the gate and was barked "can I help you with something" from a woman behind the gate. I told her I had a reservation and she second guessed me before checking the reservation. She then asked me if I had a local license-- which I don't, I'm from California. She immediately said "I can't give it to you without a local license" (I found out that for local dealers they can make their own rules, so I'll let that slide) what was NOT okay was this woman pointing to my car, and asking "Is that your ride? Cause if it is you better go catch it." with probably the most attitude I've ever received from an employee. To make matters even worse, in my hunt to find, like I said, the ONLY available cargo van in town, she happened to be the first one I called. She told me there were no vans available. Several calls down the line I just called Uhaul's main offices to find one-- can you guess who had one?? She did! Imagine that! The service here was disgustingly rude, and so lazy to the point that they would deny service (and probably profit) just to not have to deal with anything! I didn't have the pleasure of asking the woman's name, but she had a missing tooth. Even if it's the last option, don't go here!
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October 2021 by Josh E.
The place is pretty run down. The manager running the place has double standards. He told me I had to wear a face mask when he and his employees were not wearing facemasks. There's trash everywhere outside. Most of all I drove five hours away to come help my mom move some stuff and they wouldn't honor the reservation because I had an out-of-state drivers license. I've never had a problem like this with any U-Haul in my entire life. My license is valid and current and yet they still would not rent to me. You guys look very unprofessional as well. If you're concerned at all about your family I would not bring them around this part of town.
