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February 2024 by Fletch C.
Hi everyone This is vegas Fletch override the office depot on 2170 North rainbow boulevard. I stopped in to get a number of supplies I needed and Jay I believe he may be a manager saw me and asked if I needed help and he did answer my questions pretty quickly and get me up to the counter there and he was already waiting on the customer so after he was done with that then he helped me. It was very efficient and I give him 5 stars today Jay. If you get a chance stop Uber there and say hi to Jay and tell him you saw my have a lot of good stuff over there and they will take care of your needs for your office supplies or your home.
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December 2023 by Drina Q.
BRYCE!!!!! this young man is absolutely amazing! I came from another office depot scanning some important documents and the files kept coming back corrupted. I tried this location in a final attempt, same problem...until BRYCE offered to be of assistance to me. Totally awesome and amazing kid to go out of his way to help me get my important docs scanned in- error free! Very kind, sweet, patient and knowledgeable. Very diligent with his customer service. PLEASE PROMOTE THIS GUY AND GIVE HIM A RAISE!!!!!
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December 2023 by Michael C.
Customer Service Review for Joseph: I had the pleasure of receiving assistance from Joseph today while I was looking for a Christmas gift for my wife. I must say, Joseph went above and beyond to ensure that I had all the information I needed to make the right choice. He took the time to explain the different options available for my custom print and made sure I understood each one. What impressed me even more was witnessing Joseph's interaction with another customer who was upset about a delivery order. Despite the customer's frustration, Joseph remained calm, professional, and patient throughout the entire interaction. He handled the situation with grace and resolved the issue to the customer's satisfaction. I want to express my gratitude to Joseph for providing such exceptional customer service. His thoroughness, knowledge, and professionalism made my experience enjoyable and stress-free. Thank you, Joseph, for going above and beyond to assist me and for your outstanding customer service. Well done!
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December 2023 by Gerald Reid
Office Depot in the Rainbow shopping center is top notch. Ashley and Mr. Jacob Reid is great for the entire company and are great examples of excellent customer service employees.
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December 2023 by Mrs Mo
Fix your copiers .. 45min wait to copy 3 pictures is crazy. Because 2 machines are down and no one is behind the counter ????
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November 2023 by Bob B.
Just left Office Depot. Asked for help in purchasing a product and a person with purple nail polish said he/she didn't think there was someone available to help me. So, I went home and ordered the product on line at Amazon. Which I should have done in the first place. Good Luck surviving ??????
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November 2023 by andrea moran
excellent place for disabled seniors to purchase everything you need, staff extremely helpful.
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November 2023 by Jo Crawford
Arranged purchase and delivery of file cabinet. Such friendly and helpful staff
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October 2023 by Jason Shaffery
The manager Tony and his team GOT IT DONE! They were willing to get a print job done for me 30mins before they closed. Professional, courteous and willing to work.
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September 2023 by Guadalupe DeLaRosa
Called multiple times to change my pick up time & was “transferred over” several times. After waiting & being transferred no one was able to assist me.
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September 2023 by Robert Jankovics
great service always and all my needs are in stock
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August 2023 by Jeanie V.
This place is a joke. Customer service is worse than anyplace I've been.The website has instructions on returns & exchanges. You can return items with or without a receipt. Yay. Go to the store for a refund with the receipt- uh oh, no, they (this store) won't issue you a refund unless you have the card you paid with. (They won't issue store credit or do an exchange either.) Website says NOTHING about needing the card you paid with. Website also says no receipt, no problem. You just need to provide a government issued ID. I went back in without a receipt and they denied me a return, exchange or store credit AGAIN. The cashier said it's because he knows I have the receipt. So I asked him, can I go to another cashier, (unfortunately there weren't any) or do I have to go to another store and get a refund without a receipt? Cashier says yes.?????!!!!! So returners: Receipt = NO refund w/out card, NO exchange, NO store creditNo Receipt = refund or store creditMake this make sense!This location was the least helpful & worst customer service.
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April 2023 by Lyria Hall
I was having problems with my laptop and brought it in for diagnostic services .Jessie Sandoval performed a diagnostic and determined that there was no problem with the laptop, it was a network problem. I am completely non tech savvy, and it would be easy for a dishonest person to sell me whatever they said I needed to fix a problem .I am grateful to Jessie Sandoval for his honesty and for explaining patiently what the problem was. Thank You, Jessie, and thank you, Office Depot, for being an honest business.
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April 2023 by Karl Adelhoch
The self-serve print area is clean and that’s the only good thing I can say about it it is as difficult as operating a starship enterprise. The customer service rep is no help. The process to print takes over two minutes per page so if you have 20 pages expect to spend 40 minutes.
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April 2023 by Tyson Tross
Store is laid out well and it was easy to find everything I needed! Got checked out right away, fast and professional service!
