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March 2024 by Thomas Brown
Decided to go with OT over the usual suspects because, as a beginner, I felt I needed the help of a hands-on trainer. Every class has a trainer that will help to push you to your goals. And you can't beat it for only $179/ month. They were extremely kind helping me to get in and out of the equipment with my lack of mobility and flexibility. Definitely an wonderful experience. I left feeling encouraged and happy with the experience. Also exhausted and sore...
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March 2024 by Alejandra Arroyo
The fitness instructors are the best, management and policies are mid. Management changes all the time. Take your money to trufusion: same cost, more variety, and less hassle.
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February 2024 by Brian Mosko
Love coming here! The coaches, front desk, and management all are incredibly supportive, positive, and motivate you through even the toughest workouts.On the pricier side, but you get what you pay for. Clean, well kept equipment and great overall facilities. 10/10 experience.
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December 2023 by Kathy Dove
OT is a great place to workout. The equipment is modern and the fitness classes keep me motivated!
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October 2023 by P Bell
Awesome workout Labor Day weekend with Coach Kristen. She motivational and has lots of energy. This location is great! Close by the Las Vegas strip.
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September 2023 by Ian M.
If you're looking for a new workout studio and are in the area. Highly recommend this location for orange theory!! The trainers are amazing, shout-out to Megan for always motivating us while the workouts kick our asses. Timmy is also amazing!!! Friendly and welcoming staff and clientele. People of all shapes, sizes, ages come to workout and have a good time for an hour. Definitely worth the price!!
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August 2023 by Sarah Placentia
I love OTF! I’ve been going to the Spring Valley location (and occasionally the Mountain’s Edge location) for almost a year now. I am in the military and this definitely helps with the fitness test I am required to take twice a year. My run has improved, as well as my cardiovascular health, and the classes and coaches are just so much fun! I look forward to each and every class. They have a member for life! ?
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August 2023 by Dee O.
When you click on "Try a class" online, beware. They'll call and call and call you to get you to try a class for free. Literally would call every day until I had time to try a class. After my free trial class they sat me down to review their plans and were typical sales people. You're nervous, it's pricy, you feel rushed... Once I joined they hype you up for each class and high five you and then when life happens and you stop going, you don't hear a peep from them, but the money still gets taken out of your account. Of course right? When you decide it's no longer for you, Good luck breaking a contract with them. The receptionist has no idea what they're doing. They suck at communicating and getting back to you. No direct answers. No updates. "Coach" Ashley called me 3 weeks later to say she never received an email, when the receptionist Edwin never gave me HER email. He gave me the generic email..she reassured me I wouldn't be charged 8/1 and we were all set. Sure enough, I wake up and was charged a FULL MONTHLY payment. Even though I cancelled in advance and Edwin as her both said I was good to go. I call her on 8/1 and she says that it's all in the documents- which I never seen it was a full months payment $169- to cancel. Gotta love gyms...
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July 2023 by Deeandra O.
When you click on "Try a class" online, beware. They'll call and call and call you to get you to try a class for free. Literally would call every day until I had time to try a class. After my free trial class they sat me down to review their plans and were typical sales people. You're nervous, it's pricy, you feel rushed... Once I joined they hype you up for each class and high five you and then when life happens and you stop going, you don't hear a peep from them, but the money still gets taken out of your account. Of course right? When you decide it's no longer for you, Good luck breaking a contract with them. The receptionist has no idea what they're doing. They suck at communicating and getting back to you. No direct answers. No updates. "Coach" Ashley called me 3 weeks later to say she never received an email, when the receptionist Edwin never gave me HER email. He gave me the generic email..she reassured me I wouldn't be charged 8/1 and we were all set. Sure enough, I wake up and was charged a FULL MONTHLY payment. Even though I cancelled in advance and Edwin as her both said I was good to go. I call her on 8/1 and she says that it's all in the documents- which I never seen it was a full months payment $169- to cancel. Gotta love gyms...
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July 2023 by Max D.
I drove by this place a few times recently and decided to give it a go. I took their new student free class which is their trademark class of treadmill running, rowing and free weight/body weight floor exercises - all while wearing a heart monitor. The people were welcoming, friendly and motivated. The instructor Chi was very nice and knowledgeable. I'm currently "gym dating" for alternatives to my local eos and while it was exciting and slightly nerve wracking to be in a new environment, I'm not a fan of constantly tracking different metrics while working out. Also, I couldn't understand the interval instructions over the music while my assigned workout partner offered his own commands/advice to me while I also had my own internal dialogue just trying to make sense of how the whole class works. I'm confident it's not too difficult to pick up after attending classes consistently for a few weeks, but I'm personally not sold on getting a membership. I'm proud of myself for trying! Clean facility and ample parking. I would come back if I felt called to do so but probably only for a drop-in to add some variety to my other workout routines.
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July 2023 by P S.
I took a class in February 2022 and a short time after suffered a back injury, not related to the gym at all. I called to cancel left numerous messages. No one responded- my auto pay kept coming out. I was told to email a document which I have sent at least three times and I am still being charged over a year later. I had every intention of returning, and I would never do business with this company again.
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May 2023 by Olga Ilina
I just came to this location to get first free class and had to leave because they were forcing me to give my credit card so they can put it on file. I explained that I don't feel comfortable giving my card because it's a free class and I am not sure if I will continue and sign up for membership. I wasn't comfortable leaving my card info because someone tried to hack me recently. Manager at the front desk ignored my concerns and basically it sounded like an ultimatum if I won't give my card then I won't be able to attend the class. Before the class I sign a waiver and I asked her to shred my info. She rolled her eyes at me.Honestly, I don't think it's even legal to take a card on file if it's free class and why do you need my file if I don't even know if I will get membership.Definitely, hard pass on it. Also, want to mention that I was getting so many phone calls from them it felt like they stalking me.Unpleasant experience.
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April 2023 by Beth Tesfaye
I’m hooked! The music is great, the coaches are so upbeat and motivating. I love the pace of the classes, I don’t get bored for a single minute during the hour. This class is exactly what I needed to push myself to the next level because I felt like I had hit a plateau for a while. I can’t even pick a favorite coach, so far I’ve worked out with Ashley, Kristen, Chi and Tommy and they are all amazing!!!
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April 2023 by Gee K.
The five stars are for the coaches and the staff to be fair they aren't responsible for anything back end and like every review says the back end side blows. The staff were kind enough to tell me about the cancellation policy up front and when I said I wanted to do just two months they made sure to get a cancellation form signed from me the same time. I can't comment on the longevity of the staff having only been here a week or so but I can say that everyone I have interacted with has been kind and welcoming. The classes have been excellent as well I do wish they had more variety for the class times and esp classes at 7 AM which right now they have Monday and Wednesday at 0645 hrs. I'd dock a star or several for the corporate part of things having dealt with them before in different states but five stars for the staff, the classes and the coaches from me
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February 2023 by welbys blanco
The workouts gives me a lot of energy and the way the trainers encourage you just makes you want to work a lot harder. I love the energy and how outgoing everyone is. The staff is just amazing and funny. Love coming here and will continue to come.
