Pacsun at the outlet mall and other locations offers great deals and friendly customer service. Customers appreciate the helpful staff, especially during sales like buy 1 get 2 free and holiday specials such as buy 1 get 3 free. Employees are described as kind, patient, and knowledgeable, often going above and beyond to assist with questions, returns, and special requests. Despite occasional store messiness due to being short-staffed, staff members work hard to help customers find what they need and process orders. In particular, some employees stand out for their exceptional service, handling multiple store sections and providing a welcoming experience. Customers feel confident shopping here, knowing staff are responsible and willing to help resolve issues without judgment. Overall, Pacsun is known for good deals, helpful employees, and positive shopping experiences.
Chris is amazing, really helpful, loved my experience ❤️ I’ll be back for sure
June 2024
Gentle man with the curly hair was great and very helpful!
April 2024
Always great deals at this Pacsun at the outlet mall at Charleston! José helped us out. He is very nice and helpful, he gave us informations and checked on prices and availability! We did shop a lot thanks to his kindness and helpfulness!! We were impressed with José! Kudos!! Great customer service!!! Thank you!!
